Smeg WDI12 oddball problem

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  • #29049
    don
    Moderator

    Help please ❗

    Customer reports fault with WDI12 s/n 0490781443 saying “grey sludge at rear of drum and on clothes”. Engineer calls and discovers that if you look at the rear of the drum through the porthole you can see the spider, collecting around this is all the sludge previously mentioned.

    Question is should there be a cover of some sort over this?

    Don

    #221302
    Penguin45
    Participant

    Re: Smeg WDI12 oddball problem

    The hole is the hot air inlet for the dryer. She’s probably had a nice bouncy load loosen up all the crud, so a couple of service washes should do the trick.

    Chris.

    #221303
    chalky
    Participant

    Re: Smeg WDI12 oddball problem

    so thats what it is!!!!

    #221304
    Penguin45
    Participant

    Re: Smeg WDI12 oddball problem

    It’s really quite a clever bit of kit when you start working on them.

    Chris.

    #221305
    chalky
    Participant

    Re: Smeg WDI12 oddball problem

    Smeg ‘n’ clever in the same sentence? 😕

    #221306
    don
    Moderator

    Re: Smeg WDI12 oddball problem

    Thanks P45 I`ll pass the info onto our guy. There you go chalky now we both know 😉

    Don

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