Softener not going in WM

[DrFixIt]

I know this is probably something simple but being that I have never seen this before (Pardon me I’m new to this) I wanted to ask before I go.

I have no other info other than it’s a constructa WM according to the woman, but just as a General question for any washing machine – why would the softener not go down?

Hose blocked up? Faulty draw (or just the part where the softener goes in?)

Ben

[Martin]

Re: Softener not going in WM

DrFixIt wrote:I know this is probably something simple but being that I have never seen this before (Pardon me I’m new to this) I wanted to ask before I go.

Ben,

We all have to start from the beginning I realise (I started in this game in 1965 by the way) but we all have to first assess the situation on site rather than coming to unnecessary conclusions beforehand :lesson:

Look for the obvious like blocked water nozzles and channels first, then if that draws a blank, check the feed to the valve and the valve itself. 💡

Any probs???? tell us more specific stuff like make and model number though first and your findings, we can then help you much more 😉

Just as a matter of interest, how long have you been in the trade and where did you get your basic training??

[Author]

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