Struggling LG fridge freezer, residue on compressor/condensor piping?

[creechitup]

Hi all – our LG fridge/freezer (GBB72PZEFN) is really struggling in the current heatwave. Fridge is 9-10C, freezer goes from -10 to 4C. Oddly, we’re not getting any temp alarms either, unless we switch it on/off (or do the LG smart diagnosis thing, which reports nothing is wrong!).

I’m guessing it’s faulty and needs a call out (or replacement, it’s pretty new). But on inspecting it closely, we saw this residue encrusted around one of the pipes leading to the compressor:

Could this be the source of the fault?

Any opinion appreciated!

[creechitup]

Sorry, pic didn’t insert. Link here:
https://www.dropbox.com/s/vo192xtmuflnzqv/20210721_204214.jpg?dl=0

[kwatt]

Given the age of it and the symptoms, I’d guess the compressor has had it and it’s time for a new one I’m afraid, it’s too expensive a fix to repair and most parts are obsolete now.

K.

[creechitup]

But it’s only 6 weeks old. I wonder if this is something I can try get the retailer to replace, rather than have the repairs techs organise appointments etc. I’m still waiting on LG to call me back..

[kwatt]

Oh, that’s why I’m seeing the weirdness I am, I had assumed it was one of the old ones with similar model numbers.

No, there’s no quick fix I’m afraid and I suspect you’re going to need it to be looked at. And, in warranty, no option but to let LG do it.

K.

[Tony R]

The residue is flux from when the joint was soldered, not an issue or reason for any faults.

[Author]

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