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I have a meeting booked for the 27th of October with the head of Partscenter and the head of IT at Wolseley UK. I will fight the battle to make the web more user freindly. The signs are promising.
Re: That Partscenter website!!
That’s the way they spell it Jim, the US way for some reason 😕
Dave.
Re: That Partscenter website!!
I know, I just find it annoying, the language is called English after all. 👿
Re: That Partscenter website!!
Yeah! We want it spelt the French way, not the American. 😆
Anyhoo, now for my two cents (or should that be pence). Rather than being more user-friendly, it just needs to be faster, and have the indentifier working.
The rep came here and said “Indentifier does work!”
So I said “OK, open it!”
He said said “Oh, it must be a firefox problem.”
So I said “Here’s internet explorer, open it!”
He said ” 😡 😳 😥 “
I know it would take countless hours to setup, but stocklink was great for just quickly tapping in a model number a getting a list of spares. Any chance of seeing that on the website?
GB
ps. Good luck with the meeting. I used to be wash-vacs biggest fan. A return to form is overdue.
Re: That Partscenter website!!
Lost Faith im afraid No sign of Rep who made appoinment then did not turn up, Parts still sitting here waiting collection & credit
Shame really coz i prefered to use stocklink much easier to find bits
AH well .Re: That Partscenter website!!
Unfortunatly, stocklink has gone R.I.P. but I will try my hardest to get a site that is user freindly, and yes I have had problems with identiffier not working and I will ask at the meeting for you as to why this happens. I am glad to see that people still like us and want a return to the@good old days’ . i cant promise you anything but I am trying and fighting the corener, and anyone that knows me , will know that I will not give up until I get a fair answer or what I want!! Watch out big wigs!! PTM who is your rep, send me a private message as it would be unfair to name and shame him and I cover up as far as MK, so I will ask for you if you want!! Guys and Girls if you have problems let me know, I cant promise I can cure EVERYTHING but, I will have a go!!
The comeback fight starts here, ringside availiable!!!Wayne
Re: That Partscenter website!!
Please ask them to get it sorted Wayne as we really could be doing with an alternative. 😉
K.
Re: That Partscenter website!!
washvac_wayne wrote: . i cant promise you anything but I am trying and fighting the corener,
So the site really has died then ? (Sorry couldn’t resist that ) 🙂
Re: That Partscenter website!!
I find that Identifier does work and is very good. Lots of Stoves exploded diagramms etc as well as the old stuff that was on Stocklink. And if you need a bit for boiler you are laughing. (Like I ever do need a bit for a boiler!) Having said that, i still havenot managed to succesfully build and send an order and cannot be done with all that pack stuff. a few months back we were at about £1500 a month with them, while last month i did a pathetic £60.89.
Re: That Partscenter website!!
As far as I and many of my collegues are concerned this meeting cant come soon enough. I am giving up my holiday time to try and sort something out(I am no hero, just want an easier life and HAPPY customers). Just a positive point though does everyone know that from now until the end of the year you can earn 2.5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cashback on ALL orders placed on the web. And before somebody says it Yes I know it is very hard to place an order trying to find things. Just trying to be helpful, add anything you find to your favourites(you can have up to 450!!!) and then searching in the future you just have to put a keyword in and search just your favbourites. If not ask your rep to put them on for you, we LOVE!!! standing there putting them on for you!!! 🙄
Stay tuned for the outcomings or if any of you want help I will try to.
Wayne
Re: That Partscenter website!!
wilf wrote:is it true george hulme has bought stocklink?
Sort of, from what I can gather, Qualtex are using the same software company that wrote Stocklink to produce something similar for themselves.
No-one has seen it yet though, I’ll get a copy as soon as it’s released I hope, I often volunteer myself to run the Beta’s for Qualtex 😉
Dave.
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