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Re: The Most Stupid Things Engineers Say
lee8 wrote:
“The product contains non serviceable components that require replacement when they come to the end of their serviceable life span, sometimes that requires early intervention if used outside of there designed tolerances”.
Customer thinks: “This pratt is trying to blind me with pseudo-science.”lee8 smiling like a Cheshire cat wrote:Your old Neff may have had metal dials, but this product is designed with current EU waste requirements (in mind?) that dictate the use of (plastic?) components, plus your old Neff retailed at £1300 and this one you purchased for £500.
Customer thinks: ” 😡 😡 What kind of idiot do you take me for? You who can’t even string together a proper sentence. No way will I ever buy this brand again.”
Mike.Re: The Most Stupid Things Engineers Say
lee8 wrote:Leads nicely back to the title of the thread.;)
Touche!
Mike.Re: The Most Stupid Things Engineers Say
I regret making the comment today on a call to a leaking washing machine,where i got talking to the customer who was blind ‘take a look at all the chinese tat in comet/currys’
I realised my error and found it hard to not mention the words look and see!!
Not one of my best customer relation moments :shutup:
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