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I used to order parts through T.M.Still it then changed to Wash Vac and now part of the wolseley Group( Parts Centre). I enquired about a price for a fridge door Hotpoint RFR50V and was quoted £230 or thereabouts plus delivery.
Submitted my quote to the agents and a couple of days later got a phone call to say the landlord found it on line for 139.00 delivered from Hotpoint.
Makes me look very bad in the agents eyes and they will be watching my invoices for a long time to check I am not over charging.
Has anyone else experienced this and where do I move my trade account to now?
Re: Trade pricing…!
Ally wrote:Has anyone else experienced this and where do I move my trade account to now?
Oh blimey Ally we’ve been harping on about this here on UKW since the outset, so nothing new there matey I’m afraid. In fact the price of that door at Connect for example is £139 trade (ex VAT).😯
Where do you move your trade account you ask?………..answer = everywhere!!!
Open accounts with many and varied wholesalers and you’ll find the prices varies like an outdoor thermometer. It is also vital to realise the actual manufacturers retail price before quoting (as you have discovered already) and many of them retail using the Internet and the likes of Connect as their main distributor anyway. Indesit and Bosch retail directly and once you have a Make, Model and even Part Number to look up, the rest is easy.
Parts Center???……………they are rubbish….ditch them if I were you.:wink:
HTH?:D
Re: Trade pricing…!
Thank for the reply Martin
I might be old skool but expect to get the best price within a pound or too from the people I have been dealing with for years and years.That said i got in contact with the head office i.e. (parts centre) today and was passed on to the local branch in Kirkintilloch.
They were reluctant to comment on the problem. Primarily they are a plumbers merchants, but say they are suppose to supply parts for the white goods industry as well. This is a new thing to them and it all stinks. So again who as an independent repairer should I be buying my spare parts from????…….. on another note went round to Crum and sons the other day and found they have gone to the wall….. Bollocks I have been dealing with them for over 27 years. very sad loss.Re: Trade pricing…!
Try Masterpart they are fair on price and usually have what you need, i have been buying from them for 13 years.
John.Re: Trade pricing…!
Masterpart, Connect Distribution and Qualtex are the ones I use mainly but issues with all of them at some time or another. Sometimes direct to manufacturer, sometimes search the interweb for oddities, but ALWAYS compare prices, don’t just go for one first. TBH never considered parts centre because of issues raised on here years ago.
TC
Re: Trade pricing…!
Ally wrote:Has anyone else experienced this and where do I move my trade account to now?
martin wrote:
Oh blimey Ally we’ve been harping on about this here on UKW since the outset, so nothing new there matey I’m afraid. In fact the price of that door at Connect for example is £139 trade (ex VAT).😯
Hi Martin
I really do not mind the odd pound or two as I do not have the time to compare prices all the time but this situation is ridiculous at least. Parts centre are quoting £198.45 that is today’s price as it was £233.00 yesterday Hotpoint’s price on the tinternet £139.99 delivered with the vat included. Sorry to be so cynical but I thought we were suppose to make a small profit on the parts as well. Or has this all changed. Connect with the vat are quoting £163.32 and I suppose there will be a del charge on top of that.
There is something fundamentally wrong with the system it is far too easy for the public to type a model no in to the internet and get better than trade prices.
As a note when I phoned Hotpoint they were offering a discount on the web site price if I ordered the part right away.Re: Trade pricing…!
Such a thing has so far never happened to me but I live in dread. So the first thing I do whenever an unfamiliar part is needed, I pretend to be a retail punter and find out the score. Google the part number once and you’ll usually get a few results. Open the first 3 or so in new tabs and that should be enough to set your price. It’s amazing what a wide variation in price there is and no one supplier can be relied upon to not be seriously out of kilter with the rest occasionally. Then I have a look at my primary wholesaler and if it’s reasonable I add it to my order. If not, I go to my second preferred and rarely to my third. If it’s a really expensive part, e.g. motor or pcb, I do some searching on e-bay for a used one.
All this, I must emphasise, is only when it is a part with which I am unfamiliar, so it might be one job out of ten that I go to this trouble.
Mike.
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