Tricity Bendix oven door glass and handles

[PJ50040]

Tricity Bendix DSIE456GR (Cooker)

Problem 1
Main oven door outer glass shattered recently (unprovoked – was cold at the time) so we need to replace it. Finding a green example is tricky (or expensive: I’ve seen a quote for £370 on one website!!) – so help sourcing at a sensible price would be appreciated.

Problem 2
Also, this cooker has a stupid design of door handle. A nice strong al alloy tube is located across the front of each door, held in by two pathetic hard plastic moulded handles – needless to say, after several years of use, all four of the plastic handle supports are now broken. (Only the oven door handle is prone to breaking, but I’ve already swapped the good one from the grill.)

Replacements are typically quoted at £50 each complete handle, which seems extortionate, especially as they would be equally likely to break during normal use.

Is there any alternative handle we could use? As long as the two handles match it probably wouldn’t matter whether they were black, silver or gold in colour, just as long as they fit!

Thanks
PJ

[aqualectric]

Re: Tricity Bendix oven door glass and handles

Have you spoken to your house insurer? Glass oven doors are often covered under accidental damage. As the glass door panel (in green) is around £200, I would be tempted to see if you are covered for such things.
There are 2 types of door handle both supplied as a kit. Date code required to identify the correct part. One is around £35; the other £50. 😉

Hope that helps,

Steve.

[PJ50040]

Re: Tricity Bendix oven door glass and handles

Hadn’t thought about trying the insurance, so I must look into that.

If we can’t make a claim, then the cooker will be changing colour – can still get white parts at ~£60 (plus matching grill glass) which is cheaper than a comparable new cooker!

Any idea why the green price is four times higher than for other colours?
Is it simple scarcity, or are they made to order?

As for the handles, annoyingly, we only need the ends – the metal bars are undamaged – but I bet the ends are not supplied individually. However, we need both oven and grill handles, so the cheaper type should be fine as long as they fit. (As they have to screw through the door glass, and hence should have the same fixing and dimensions, what is the difference between them?)

Thanks
PJ

[aqualectric]

Re: Tricity Bendix oven door glass and handles

Coloured appliance parts (as opposed to white) are usually sold at a premium because there is less demand and the manufacturer would normally expect you to want to match the parts on your appliance. PNC and serial number to get the specific item. The white door glass (although cheaper) may be unsuitable for your door frame. All manufacturers change specification at will and parts change during production runs; sometimes for quality concerns or sometimes just for styling. They may look and measure the same, but the mounting brackets and screw holes may not line up. The ‘cheaper’ part you ordered is now useless.
The handle is supplied complete – no separate parts are available. They have 2 different part numbers that do not cross – reference, so they are different.
The handles are different in design – you cannot go by the dimension alone. 25 years in this industry has taught me that guessing isn’t an option. PNC and serial number to get the correct one.

The bottom line is – order the correct parts and they will fit. They may be expensive, but they will fit properly and above all, safely.

Welcome to our world……… :rolls:

Steve.

[PJ50040]

Re: Tricity Bendix oven door glass and handles

aqualectric wrote:Have you spoken to your house insurer? Glass oven doors are often covered under accidental damage. As the glass door panel (in green) is around £200, I would be tempted to see if you are covered for such things.

Many thanks for the suggestion, Steve.
I did get in contact with our insurers, and the glass breakage is covered (although I’m not certain that ‘spontaneous explosion’ would have been covered — ‘fortunately’ my wife was cleaning it at the time so the damage was certainly ‘accidental’…)

They sent an engineer out, who decided it was Beyond Economic Repair…

…so now they’ll pay for a replacement cooker!! (Which will NOT have green doors…)

PJ 😛

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