USE W256W wild drum action on spin

[amelia1730]

My ISE W256W has an issue when spinning. Short videos attached to illustrate the type of movement but quite honestly when it goes into full on banging wildly mode I don’t want to sit in front filming.
As you can hear there is a noise from the top springs and they don’t exactly look perky. The drum goes side to side banging and crashing during the spin cycle. Worse with towels of course. Our floor is a little uneven and I have pulled it out onto the flatter bit so it’s a bit quieter than usual. Under the counter it’s uneven too which doesn’t help. Is this a major suspension job? Worth repairing?

[amelia1730]

How the heck do I upload a video?

[amelia1730]

OK – given up on loading video. Have just watched the machine on a short programme with the top cover off. Very light load for 45 mins. It is spinning quite well and nearing end of cycle now, without banging. However, watching the drum during the wash there is so much movement from one side to the other it really is alarming. I called someone recently regarding a soap issue and the guy asked what make, how old. Buy a new one! (Just discovered one of the pipes had been pulled off the soap drawer by all the movement) Reluctant to dump it as it cost a fortune. Any suggestions folks? Thank you

[electrofix]

with wild movements I would check Dampers first on all machines

Dave

[amelia1730]

Thanks Dave
Can we do this ourselves? How do we access them to check/change on an ISE W256W please?
Just checked on the parts list here and now totally confused as to which we need. Presumably, if the parts are unavailable we are snookered.

[electrofix]

take the lid off with it unplugged. Then push down hard on the drum and let go. repeat it and see if you can bounce the drum. if you can then the dampers are getting worn as they are designed to resist the movement
not sure on access but they will be mounted left and right at the bottom

Dave

[amelia1730]

Thanks Dave.
I pushed down firmly on the drum and yes, bouncy but evenly bouncy if you know what I mean.

Do I assume it’s not meant to be like this even on this machine? This is an ISE after all Built like a truck and weighs 73kg!

We will have a go at replacing dampers. Will have to find out which part numbers we need as there seem to be a few to choose from on here. Not sure who I need to speak to but will have a further read. Thanks for your advice.

[electrofix]

just message the shop. they were involved with ISE so will know what fits it

Dave

[amelia1730]

Thank you. Will do!

[Author]

Posts