User Instruction Booklet

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #17284
    Martin
    Participant

    The booklet re-write is now progressing nicely to include more user information, better illustrations, programme chart and troubleshooting guide. Awaiting technical info from Turkey to fill in a few ‘blanks’ but that should not be too long awaiting by all accounts. 🙂

    Will keep you posted ASAP 😉

    #173635
    Martin
    Participant

    Re: User Instruction Booklet

    Mission completed….!! 8)

    #173636
    Dave_Conway
    Participant

    Re: User Instruction Booklet

    I’ve just read it Martin 😀

    Many thanks for an absolutely superb job :tup:

    Dave.

    #173637
    Del
    Moderator

    Re: User Instruction Booklet

    Martin,

    I think that you have now set the standard for other brands to follow.
    Well done that man !

    Sean

    #173638
    kwatt
    Keymaster

    Yep, it is superb and it’s the first document I’ve had in ages that I wouldn’t change.

    K.

    #173639
    Penguin45
    Participant

    Re: User Instruction Booklet

    Do the rest of us get a peek yet?

    Chris.

    #173640
    iadom
    Moderator

    Re: User Instruction Booklet

    Just having another look at this booklet in advance of my impending call to Mrs Phipps, I did mention when it was first available to download that on pages 13,16 & 17, the pictures had obscured some of the text, has this been sorted, if so I will download a fresh copy.

    Jim.

    #173641
    kwatt
    Keymaster

    Yes Jim, but it’s not been uploaded yet. 😕

    I’ll mail you a copy in the morning (assuming I remember) of it finished.

    K.

    #173642
    iadom
    Moderator

    Re: User Instruction Booklet

    Thanks Ken, I can work out what the text is underneath but it looks a bit poor to give to any customers, also where did I get all the last batch of updated info from, was that also e-mailed to me. I tried to find a download on here but the user manual is still the old one.

    Jim.

    #173643
    kwatt
    Keymaster

    Yeah I would have mailed it.

    All the new stuff I hope to have available on the ISE site tomorrow or Thursday latest.

    K.

    #173644
    iadom
    Moderator

    Re: User Instruction Booklet

    Does the latest user manual that is sent out to all new customers include the recent advice regarding resetting the machine after an OOB condition if the controls ‘lock out’ ?

    At present I give all new customers a slip with the reset procedure on it.

    Jim.

    #173645
    iadom
    Moderator

    Re: User Instruction Booklet

    Should I take that as a ‘don’t know’ then, 😥

    Jim.

    #173646
    Del
    Moderator

    Re: User Instruction Booklet

    Sorry Jim,

    I’m pretty sure that it isn’t i’m affraid but if you just instruct customers to go through the cancel programe function they should then be able to reset their machine to spin after having adjusted the load.

    In all fairness, the problem didn’t start to show itself till after the new ISE user instructions were printed. but we can include it on the next print run.

    Cheers

    Sean

    #173647
    kwatt
    Keymaster

    Re: User Instruction Booklet

    Sorry Jim, missed this.

    There are plans afoot to introduce an addendum to the book and we will look at adding it to the next print run as well.

    K.

    #173648
    iadom
    Moderator

    Re: User Instruction Booklet

    Thanks guys, I will continue to give out the top half of the reset instructions on installs for the time being. I remove the bit at the bottom with Kevin & Seans mobile numbers. 😀

    Jim.

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