Vax Air Pet U87-MA-Pe spares

[RocketMan]

Hi,

I’m After some spares for this not so wonderful piece of Chinese engineering.

I need a brush bar and the two piece support which has started to melt and collapse.

The bearing on one side of the brush bar has seized and and melted…

Brush bar:

Brush bar support what what ever its called:

Sorry I can’t get the images to display.. I don’t know what I’m doing wrong?

Thanks

[don]

Re: Vax Air Pet U87-MA-Pe spares

Hi

That’s a current model which has a six year warranty. The spares you are after are not listed on Connect or Qualtex nor on the Vax site. All you can do is refer the customer back to Vax.

You can upload pictures via the upload attachment words just under the post review and submit buttons 😉

Don

[RocketMan]

Re: Vax Air Pet U87-MA-Pe spares

Thanks Don,

It’s gone back to the lady and she’s already contacted Vax. Hopefully she’ll get it sorted.

[RocketMan]

Re: Vax Air Pet U87-MA-Pe spares

Just to update this thread incase anyone else does a search in the future.

I couldn’t find the spares anywhere and Vax were non too helpful when I rang them.

I gave the vacuum cleaner back to the lady, she phoned Vax to get it repaired under the Warranty or Guarantee – No parts at all. Non in stock, non due in. Automatic replacement to the vacuum cleaner.

[electrofix]

Re: Vax Air Pet U87-MA-Pe spares

hit that many times with Vax. had a vac in here last year customer had paid about £90 for it and the switch had failed. no parts available.
had to short the switch otherwise it was scrap

its a far cry from the way Vax used to be. As an ex repair agent we used to get sent all parts breakdowns and service info before the release of a new cleaner. Now its cheaper to replace the cleaner if it under warranty and scrap the faulty one but thats not CO2 friendly

Dave

[Author]

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