w123 uk water inlet problem

[paulyg]

went to a customer to find there was no water going into the machine
the door is locking i tested for power to the valves could not get a reading but not sure if u can get a reading i also checked the board for damage found none.
any suggestions would be great cheers.

[comptonappliances]

Re: w123 uk water inlet problem

use volt stick to test power going to valve coil if not could be a pressure switch problem but unlikely

[Seamy]

Re: w123 uk water inlet problem

I don’t like those testers, I use a multimeter to check .
Volt stick only shows phase, you need phase & neutral for solenoid to operate.

[hotpnt]

Re: w123 uk water inlet problem

Hi, is this the Indesit W123UK? if it is, may well be motor/brushes gone, the prog will be accepted, the door will lock but nothing more ie. no fill, have you tried just a spin prog to check the motor?

[Penguin45]

Re: w123 uk water inlet problem

Drain pump out of circuit will also prevent fill.

Chris.

[paulyg]

Re: w123 uk water inlet problem

hotpnt wrote:Hi, is this the Indesit W123UK? if it is, may well be motor/brushes gone, the prog will be accepted, the door will lock but nothing more ie. no fill, have you tried just a spin prog to check the motor?

got no spin will give the motor/brushes a check

cheers for that

[paulyg]

Re: w123 uk water inlet problem

Seamy wrote:I don’t like those testers, I use a multimeter to check .
Volt stick only shows phase, you need phase & neutral for solenoid to operate.

did check for phase & neutral phase at the solenoid and neutral at the mains filter is this right

cheers for the reply

[Seamy]

Re: w123 uk water inlet problem

My point was that a volt stick will show power if there is a phase at solenoid, if there is no neutral there solenoid won’t work.

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