Washing machine inlet hoses

[inisfad]

Hotpoint 95360. My cold water inlet hose was slightly leaking where the hose connects to the metal bracket on the hose, so I decided to change both. I bought them here:
https://www.screwfix.ie/c/heating-plumbing/washing-machine-fittings/cat831574?appliancefittingtype=hoses
I bought the hot and cold hose, and purchased the 2.5m hoses, so that I didn’t have to disconnect the hoses when I needed to pull the machine out. My original hoses were 1.5m. I had a plumber connect the hoses to the house plumbing, under the sink.
Water is now seeping into my machine, even with the taps to the house plumbing off. The machine has new water inlet valves, and with the original hoses, whether the house taps were on or off, there was no water coming into the machine. I thought perhaps, as the hoses were longer, there was sitting water in the hoses that were draining into the machine. I emptied the hoses yesterday, pulled out the screen in the inlet valves to clean them (only the cold water one had some slight residue from the well), and reconnected at the machine. This morning, there is water again in the drum.
WHY???

[electrofix]

if water is getting in the machine it can only be one of 2 things. cold water from the mains or dirty water from the sink

if its cold water from the mains and power is off it has to be a valve fault cant be anything else

Dave

[inisfad]

Thank you. I figured something similar. The water in the tub is clean, so assumed that it was either coming in from the hot or cold hoses (or both). I’ve read elsewhere that on older machines, if the inlet screen is dirty, or if the pressure is very low, it might not allow the valve in the machine to close off (so that if a trickle continues from the house plumbing, the valve in the machine might remain open. I just went to do a wash, and when turning on the valves under the sink, their movement felt ‘different’. I’m assuming that this is where the issue is, so either ‘coincidence’ that the new hoses were put on when one of those valves was beginning to get compromised, or perhaps the installation of the new hoses caused those 60 year old valves to get damaged. Thank you for your response….looks like I’ll be getting that plumber back again. This seems to be a never ending adventure….:(

[electrofix]

yes the water pressure is used to close the valve but not had any leak through low pressure

what you need to do is take the top off the machine and disconnect the water inlet hoses from the soap dispenser one at a time and see if you have water comong in slowly and to determine which valve is faulty

Dave

[inisfad]

OK, thank you. I will do this, as I did see that the soap dispenser had water in it. However, even so, if the shut off valves at the house plumbing are working properly, even if the valve at the machine is leaking, there still shouldn’t be any water coming into the machine, right??

[electrofix]

if the power is off then no water should enter machine

Dave

[andyjawa]

There are cheap replacement water inlet valves out there but I would not advise buying them as the quality is not very high and water bleeding through the valve is a typical problem with those. The Hotpoint genuine valves are a higher spec.
Just a general note to owners` of whatever machine you own: if a valve is going to screw-up it will typically do so whilst you are away on a summer holiday so turn that tap off before you push off otherwise you can come home to a massive flood…..a moist experience you don`t want!

[Author]

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