WD420P Module

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  • #52010
    oscar123
    Participant

    I have a customer with a Hotpoint WD420P which works for a while then all lights flash and m/c stops. Sometimes when the machine is switched on all the lights come on and they can`t start programme until all the lights go out, they have to switch on and off a few times or wait till it feels like starting. It does seem random when lights come on and sometimes it can go through programme OK but they have informed me it is getting worse. I suspect module as it is not trying to flash in sequence or a fault code, am I right?

    List price for module from connect £112 but it is not programmed. I have not fit one of these before, because most customers are not willing to pay that amount, this one is! Do I have to buy card reader, card etc etc to carry out this job and if so how straight forward are they?

    #310271
    Phidom
    Participant

    Re: WD420P Module

    It would be cheaper for the customer to get Hotpoint to do the repair if you are having to get a new board and programme it. You could get a ready to fit board from EMW or you could try the new capacitor, as described in the sticky PCB repairs thread.

    #310272
    electrofix
    Moderator

    Re: WD420P Module

    dont even think about a new board too much hassle

    send board to EMW they will test and if faulty will repair

    adv if you make a mistake and the board is not faulty it does not cost the earth

    if you need number post and someone will tell you

    Dave

    #310273
    oscar123
    Participant

    Re: WD420P Module

    The Job is for a bank which I do quite a bit of work for and they can`t find date of purchase or can`t be arsed to look! I have explained about the 5 year parts guarantee but they want me to repair.
    I have no problem with investing in a card reader etc but is it worth it? they have been around for a while and this is the first time I have needed one.
    How long does it take EWM to turn around a PCB?

    #310274
    rocker
    Participant

    Re: WD420P Module

    Emw do a fast turn around, repaired same day its received and post back same day. great servive use for many years.

    #310275
    electrofix
    Moderator

    Re: WD420P Module

    just to point out

    if job is for a BANK hotpoint will see it as industrial so no guarentee watsoever if it went wrong the day after they bought it its tough

    Dave

    #310276
    iadom
    Moderator

    Re: WD420P Module

    Personally, for 17pence or £2.06 for 10 including delivery I think I would be giving the capacitor fix a shot first. 😉

    #310277
    oscar123
    Participant

    Re: WD420P Module

    electrofix wrote:just to point out

    if job is for a BANK hotpoint will see it as industrial so no guarentee watsoever if it went wrong the day after they bought it its tough

    Dave

    The machine is in a rented house (staff accomodation) I`m not keen on banks either but they pay well! This bank is the one I use so any charges I get just gets added to their next job 🙂

    Tried the link for the capacitors (farnells) but they have a £20 min card charge.. thats 118 capacitors, but its still cheaper than another board though.

    #310278
    Phidom
    Participant

    Re: WD420P Module

    They sell loads of other stuff so you can make up an order with solder, desoldering materials, spade terminals, tools etc etc.

    #310279
    iadom
    Moderator

    Re: WD420P Module

    oscar123 wrote:

    Tried the link for the capacitors (farnells) but they have a £20 min card charge.. thats 118 capacitors, but its still cheaper than another board though.

    I bought 10 of those capcitors on the 12th Jan, paid for with my Visa at a cost of exactly £2.06. 😕

    Jim.

    #310280
    timdowning
    Participant

    Re: WD420P Module

    I’ve just got round to ordering some and during registering I had the choice of ‘trade account’ or ‘corporate card’. All very confusing, but went for the corporate card route. Followed the steps and paid with my debit card. No delivery charge came up. Will see what happens?

    #310281
    oscar123
    Participant

    Re: WD420P Module

    Removed capacitor off old board and fit, works like a dream.. thanks for the advise guys

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