WFF2000 – assorted symptoms & pre-wash LED flashing 4 ti

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  • #26626
    gregandginas
    Participant

    Re: E-NR 2000 GB / 14 FD 7710 06594

    This unit is 10 years old, the heating element replaced last year and 2-3 weeks ago, before reading that the pump reacts badly to heat I steam-cleaned the tray area. My wife complained yesterday that the spin wasn’t getting the clothes dry… but all the basic functions appeared to be OK… so I cleaned everything else up (yes, steam around the impeller) but I’d like confirmation that it is JUST the pump that’s knackered.

    I’ve searched this site but cannot find out what sort of error is indicated by four flashing pre-wash LEDs.

    Greg.

    ps – Full diagnosis: the unit is taking in water OK, seems to get the water up to temperature OK, rotates on the wash cycle (though perhaps not as much as it should) and can pump out… and and given time will reach the end of the cycle – but it is spending a lot of time idle / stuck. We’re getting clicking noises… and the impeller is rattling around a bit!

    #210851
    gegsy
    Participant

    Re: WFF2000 – assorted symptoms & pre-wash LED flashing

    Hi
    That error code indicates a turning problem which I think we have deduced.
    When you say “clicking” noise; if you turn the drum by hand is that noise apparent then?

    With the appliance unplugged, the first point of call would be motor brushes.
    They should be approx 1.5 inches in length from new.
    If they are barely above 10mm from holder then you will need to replace them.
    Available from spares@ukwhitegoods.co.uk, p/n 154740 @ £20.50 + VAT etc.

    Greg

    #210852
    gregandginas
    Participant

    Re: WFF2000 – assorted symptoms & pre-wash LED flashing

    gegsy wrote:With the appliance unplugged, the first point of call would be motor brushes.

    I guessed as much… and yup, they are shot! Sadly, the local guru of all things motor-related (family firm that does windings) reckoned the armature might be arcing and that any new brushes could disintegrate rapidly!

    He suggested finding a replacement motor on the grounds that it would cost at least £80 to get them to sort this one (including skimming the armature) and as they couldn’t guarantee results!

    On a side note: replacing the brushes on this model seems very straightforward. The belt slips off easily enough and access from the rear and underneath makes removing the motor straightforward (two bolts). Four long bolts allow you to seperate the casing and aside from a single, large washer at one end, nothing pops out or makes re-assembly difficult. A plastic panel blocks access to the brushes but this can be rotated out of the way if you remove four small machine screws. This gets you to the brushes themselves, which appear to come as pre-assumbled units that attach with two machine screws each. I see no reason why fitting everything back together should present problems.

    #210853
    Penguin45
    Participant

    Re: WFF2000 – assorted symptoms & pre-wash LED flashing

    Better buy a pair of these then:
    http://www.ukwhitegoods.co.uk/modules.p … cts_id=615
    and get the soldering iron out. Ensure that the tension springs give you full travel before re-assembly.

    Regards,
    Penguin45.

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