Currently reviewing our call out/labour fee at the moment and after reading the thread about the average call out time, hoping i would get sone feedback.
So we’re based in the west of ireland, and usually charge (callout and labour) 30-45 euro for calls within 5 miles of our base and 50-70euro over 5miles.
Sounds about average, though we charge the same but in GBP. But ultimately you have to simply factor in your overheads then make a judgement of what you consider is a reasonable profit in order to sustain your business whilst all the while being competitive. Overcharging these days and your customers simply shy away from getting their appliances repaired anyway. That happens more and more these days considering how the price of machines has fallen.