Whirlpool 1200 Electronic AWG 345/4

[Triassic99]

The above washer dryer is displaying error code E14, what does this relate to.

Thanks for your help.

[Triassic99]

Re: Whirlpool 1200 Electronic AWG 345/4

Well I’ve had a guy out this morning to look at the machine and he says it’s either the water heater or the circuit board and because of the age of the machine’s not worth repairing.

Can anyone recommend a good new replacement machine, as the washing is piling up!!

[Triassic99]

Re: Whirlpool 1200 Electronic AWG 345/4

I’ve talked to customer services and they recommended you guys, saying one of you may be able to tell me what the error code E14 really relates to and which spare part I need.

I’d hate to throw the machine away for the want of a cheap part!

[Triassic99]

Re: Whirlpool 1200 Electronic AWG 345/4

Whirlpool 1200 Electronic AWG 345/4 Error code E14 – any ideas what it relates to, The water heater is current favorite!?

[iadom]

Re: Whirlpool 1200 Electronic AWG 345/4

According to THIS list available from the help & advice menu at the top of the homepage F14 is a fault on the main circuit board.

The AWG will almost certainly use the same error codes.

EEEPROM error

The main controller gets all its instructions from an EEPROM that is fitted onboard the main controller PCB, if there is an error reading this software then you will see this error appear.

It is worth noting that this is uncommon and to damage the EEPROM permanently as it is hard coded. We often comment that two things can alter a washing machine’s program software, physical damage to the chip or board and an electro-magnetic pulse, which is highly unlikely. These software instructions are designed to remain unchanged and cannot be altered without some form of interference normally. In other words, the problem has been caused by something outside of the washing machine.

On this range of Whirlpool washing machines the error can be show as a result of a mains power glitch, usually a power spike.

You can attempt to reset the washing machine by removing power for a short period and then reconnecting, it may clear the error.

Should that fail to work Whirlpool recommend that the test program is run to check the EEPROM, if this fails then you must replace the main electronic control board.

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