Whirlpool American fridge freezer problem

[fedup]

I have a Whirlpool Americal FF, still within the 1 year warranty.

It has caused us non stop problems since we bought it: the fridge part freezes! We have had to throw away so much food.

We have had an engineer out 3 times, and had the front panel, the back panel and most recently the internal fan, replaced. The problem is getting worse.

I am now very fed up! Comet and Whirlpool are passing the buck between them, and all they are agreeing to do is send out another engineer- again.

Does anyone know what my legal rights are? How many times do I have to put up with an engineer NOT fixing the problem?

I paid for a new, working fridge, not a faulty one, and yet there seems to be nothing I can do except put up with being fobbed off.

can anyone advise me on what to do next?

Thanks v. much!

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