Whirlpool American side by side

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  • #24123
    loz1loz
    Participant

    I am sorry if this has already been asked

    Model S20DRSB33-A/G my filter has been renewed but although that has filled with water I cannot get water when press the leaver. Does anyone have any ideas before I go down the expensive route!!!

    The light will come on but nothing else.

    Kind Regards Loz 😥

    #200762
    Penguin45
    Participant

    Re: Whirlpool American side by side

    Don’t know the exact answer, but this seems relevant:
    http://www.ukwhitegoods.co.uk/modules.p … ool+filter

    HTH,
    Penguin45.

    #200763
    gegsy
    Participant

    Re: Whirlpool American side by side

    Hi
    Had the water dispenser not been used for a while before the filter was fitted?

    Greg

    #200764
    loz1loz
    Participant

    Re: Whirlpool American side by side

    Hi Greg

    Yes it has not been used for a few weeks but I have been making ice however wihtout any problems.

    Loz

    #200765
    gegsy
    Participant

    Re: Whirlpool American side by side

    Hi Loz
    The most common problem is the feed pipe which goes through the freezer door to the water dispenser freezeing up if the water dispenser isn’t used regularly. Easist way is to turn appliance off for 24hours and see if fault has gone. If so, regular use of the water dispenser should prevent that fault re-occuring.
    Another option is that the fill solenoid that feeds the water dispenser has failed.The easiest way is to to check is to pull the appliance out and get someone to activate the water dispenser paddle and listen for a low hum coming from the rear r/h corner in conjunction with the operation of said lever.
    The ice maker water feed is totally different system so will not be affected.

    Greg

    #200766
    loz1loz
    Participant

    Re: Whirlpool American side by side

    Thanks Greg will try turning off for 24 hours and see. We do get a hum if we try the water lever however.

    If it is the later is that an expensive job?

    Regards Loz

    #200767
    gegsy
    Participant

    Re: Whirlpool American side by side

    Hi
    Tthe hum is good news :tup: its indicating that the water valve for water dispensing is operating, but beacuse of the ice blockage in the pipe the water cannot complete its journey. After the 24 hours I can see no reason why it shouldn’t be back to normal 😉

    Greg

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