Whirlpool AWO12963/5 – pump error but appears nothing wrong

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  • November 9, 2009 at 10:03 am #49988
    Charlotte
    Participant

    Hi

    I have a Whirlpool washing machine AWO12963/5 that is 4 years old. A couple of times in the past 2 weeks it has sounded an alarm and stopped towards the end of a cycle and the display says that the pump is blocked. However, when we open the hatch and drain via the bottom/filter, it doesn’t appear to be blocked at all. Once we’ve drained the water, it seems to work fine again until the next time.

    Can anyone give me an idea of what might be wrong and whether I need to call out an engineer please?

    Thanks
    Charlotte

    November 9, 2009 at 9:10 pm #302948
    Penguin45
    Participant

    Re: Whirlpool AWO12963/5 – pump error but appears nothing wr

    Partial blockage? Sock in tub to pump hose or on top of the ecoball; possible that sink coupling is choked (if appropriate).

    Penguin45.

    November 10, 2009 at 8:44 am #302949
    Charlotte
    Participant

    Re: Whirlpool AWO12963/5 – pump error but appears nothing wr

    Thank you very much Penguin45

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