Re: Whirlpool AWO3761 – The pump or not the pump?
Yes, you are probably correct in your diagnosis but it would have been best to examine the pump first as it might only be an obstruction such as a rubber band fouling the impeller. On Whirlpool machines the pump is usually accessed by removing the cabinet front. Mains plug out, remove lower trim plinth, detach door seal from cabinet front, remove door switch screws, remove screws from lower edge of cabinet front and pull it toward you then down. With this panel off the rest will be self evident.