Whirlpool ff S20DRSS33 water dispenser

[mindy]

The water dispenser on my ff stopped working yesterday. The light still comes on and it makes a noise as though its working but no water comes out. The ice is still dispensing and new ice is being made so I can assume that water is still getting into the unit. Any ideas?

[andiorr]

Re: Whirlpool ff S20DRSS33 water dispenser

I discovered same problem on my Whirlpool side by side model no:FRBB36AF20/2
8586 158 15000
11 0422 029254

Is this connected to the water intake being so cold at this time of year.

I look forwward to any responses which may put my mind at ease.

[bazza500]

Re: Whirlpool ff S20DRSS33 water dispenser

The most probable cause is the water reservoir in the fridge being frozen.

I`ve been out to a couple of Samsung ones lately and I`m pretty sure they all work on the same idea.

The water is taken in and ran through a reservoir in the fridge to cool it. What happens is the reservoir freezes.

Simply defrost the fridge for 24hrs and then set the temperature up a degree or two this will hopefully sort it and prevent it happening again.

If it does reoccur then you will probably have to get an engineer to replace the insulation panel in the back of the fridge.

hope this helps.

[DentedPorsche]

Re: Whirlpool ff S20DRSS33 water dispenser

There’s a coil of plastic tubing behind the drawers in the fridge, no panel covering it. It can be frozen there although I’ve come across the pipe running up the inside of the freezer door being frozen. There’s a connection behind the plinth that can be split and you can check if there’s water getting to that point. If there is, it’s frozen in the door, if not it’s either frozen in the fridge or the inlet valve isn’t opening.

DP

[andiorr]

Re: Whirlpool ff S20DRSS33 water dispenser

Thanks to Bazza and Dented Porsche for your advice. I checked under the plinth and split the connector, no water therefore I can assume the coil has a freeze in it. Discovered that my wife had turned over the veg compartment to cooler. I.e: Meat ( the little opening which makes that area colder). I have also increased the fridge temperature to 6 deg C. I cannot defrost the fridge at present since there is a lot of content in it.

I am hoping that it will clear with this action. Will post back. Failing that I will have to go down the defrost route.

[andiorr]

Re: Whirlpool ff S20DRSS33 water dispenser

DentedPorsche wrote:There’s a coil of plastic tubing behind the drawers in the fridge, no panel covering it. It can be frozen there although I’ve come across the pipe running up the inside of the freezer door being frozen. There’s a connection behind the plinth that can be split and you can check if there’s water getting to that point. If there is, it’s frozen in the door, if not it’s either frozen in the fridge or the inlet valve isn’t opening.

DP

I have now discovered that when you disattach the split connector and activate the water dispenser that water will come through to this point. I can onyl presume that it is now frozen in the door. Is there anything I can do to further inspect this. I have tried inserting garden wire in hope of clearing any blockage. This has been unsucessful.

Any help would be gratefully appreciated.

[DentedPorsche]

Re: Whirlpool ff S20DRSS33 water dispenser

Short of switching it off for a few days and keeping the room warm it would need to be a strip down job to remove the tubing from the door to defrost it.

DP

[andiorr]

Re: Whirlpool ff S20DRSS33 water dispenser

DentedPorsche wrote:Short of switching it off for a few days and keeping the room warm it would need to be a strip down job to remove the tubing from the door to defrost it.

DP

how do I go about stripping down door? I have had the panel off but cant seem to get any further. I see that there is an under panel access in the freezer compartment in which there is a white box.

I just can’t seem to get the time to switch it off for a few days via defrost method.

Many thanks

[mindy]

Re: Whirlpool ff S20DRSS33 water dispenser

Our problem turned out to be just air . All we did in the end was keep the dispenser pressed in (it took a while) and eventually the water started to trickle and eventually pour out as normal. Its done it again since and we managed to resolve it in the same way.

[andiorr]

Re: Whirlpool ff S20DRSS33 water dispenser

success at last!!!

took mindy’s advise but to no avail. Resorted to going to the chemist and getting a syringe. I simply split the connector at the bottom of the fridge behind the plinth and drew out the contents and then pumped warm water into it and kept plunging it and eventually the blockage gave way and blew out at the dispensing end.

I then reattached the connector and then the water came through!!

Thanks to all for your help!!

[Author]

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