WHIRLPOOL Frbb2vaf20 American Fridge freezer – NOT FREEZING!

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  • #46894
    mandiz
    Participant

    I have Whirlpool Frbb2vaf20 American Fridge freezer (side by side) with water dispenser & ice maker. I am having problems with the freezer. It doesn’t seem to want to freeze. It won’t hold it’s temperature. The alarm goes off & It flashes — on the display & it then states -18. It does this prob every few hours. It doesn’t freeze anything, I have got a thermometer in the freezer & the highest it states is -12, but then the alarm goes off & flashing — again etc. However, it does produce the ice cubes, which I can not understand. I thought it may of been that the kitchen is too warm, so I have turned the radiator off & it still happens. THIS HAPPENS ABOUT 8 TIMES EVERY DAY. I have had this problem since we purchased it 6 months ago. Can anyone help? As I don’t want to be charged £80 service charge with Whirlpool.

    #291303
    kwatt
    Keymaster

    Re: WHIRLPOOL Frbb2vaf20 American Fridge freezer – NOT FREEZ

    Hi Mandiz,

    If it’s only 6 months old Whirlpool will repair it free of charge under the warranty.

    K.

    #291304
    mandiz
    Participant

    mandiz wrote:I have Whirlpool Frbb2vaf20 American Fridge freezer (side by side) with water dispenser & ice maker. I am having problems with the freezer. It doesn’t seem to want to freeze. It won’t hold it’s temperature. The alarm goes off & It flashes — on the display & it then states -18. It does this prob every few hours. It doesn’t freeze anything, I have got a thermometer in the freezer & the highest it states is -12, but then the alarm goes off & flashing — again etc. However, it does produce the ice cubes, which I can not understand. I thought it may of been that the kitchen is too warm, so I have turned the radiator off & it still happens. THIS HAPPENS ABOUT 8 TIMES EVERY DAY. I have had this problem since we purchased it 6 months ago. Can anyone help? As I don’t want to be charged £80 service charge with Whirlpool.

    Sorry I forgot to add this freezer is out of it’s warranty period ❗

    #291305
    kwatt
    Keymaster

    Re: WHIRLPOOL Frbb2vaf20 American Fridge freezer – NOT FREEZ

    In order I’d be looking at, mainly as it’s also order of the cost…

    Freezer probe

    Compressor cooling fan (if fitted)

    Rear PCB

    Compressor

    Sounds as if it’s short cycling for some reason and any of the above could be the potential problem.

    Ice can still be produced at -12ËšC and therefore the icemaker may well still work but food would not be frozen correctly as, remember, water freezes at 0ËšC in theory.

    The model number you’ve given I can’t find, I’d need the 12NC number off the rating plate to look at it any further or look up any parts.

    HTH

    K.

    #291306
    mandiz
    Participant

    kwatt wrote:In order I’d be looking at, mainly as it’s also order of the cost…

    Freezer probe

    Compressor cooling fan (if fitted)

    Rear PCB

    Compressor

    Sounds as if it’s short cycling for some reason and any of the above could be the potential problem.

    Ice can still be produced at -12ËšC and therefore the icemaker may well still work but food would not be frozen correctly as, remember, water freezes at 0ËšC in theory.

    The model number you’ve given I can’t find, I’d need the 12NC number off the rating plate to look at it any further or look up any parts.

    HTH

    K.

    Thanks for your info.

    The numbers off the plate you asked for are:
    858640315001 110705010404

    #291307
    kwatt
    Keymaster

    Re: WHIRLPOOL Frbb2vaf20 American Fridge freezer – NOT FREEZ

    It’s worth checking the condenser fan (underneath at the back) is clear as that may be blocked with dust and allowing the compressor to overheat. Just vac out all the dust.

    Beyond that you’re into the above.

    K.

    #291308
    mandiz
    Participant

    kwatt wrote:It’s worth checking the condenser fan (underneath at the back) is clear as that may be blocked with dust and allowing the compressor to overheat. Just vac out all the dust.

    Beyond that you’re into the above.

    K.

    I have checked the compressor & it is really hot & the compressor fan isn’t coming on. There is no dust or fluff around the fan.
    Can anyone tell me what to do ASAP?

    #291309
    mandiz
    Participant

    mandiz wrote:

    kwatt wrote:
    It’s worth checking the condenser fan (underneath at the back) is clear as that may be blocked with dust and allowing the compressor to overheat. Just vac out all the dust.

    Beyond that you’re into the above.

    K.

    I have checked the compressor & it is really hot & the compressor fan isn’t coming on. There is no dust or fluff around the fan.
    Can anyone tell me what to do ASAP?

    Last night I twirled thecondensor fan around & it has started to work. This morning it is still going around & the compressor has cooled down & for the 1st time in months my ice pack at the bottom of the freezer has frozen solid. So maybe I will be able to put food back in my freezer, fingers crossed!!!!
    Any more probs I will let you all know.

    #291310
    mandiz
    Participant

    mandiz wrote:

    mandiz wrote:
    It’s worth checking the condenser fan (underneath at the back) is clear as that may be blocked with dust and allowing the compressor to overheat. Just vac out all the dust.

    Beyond that you’re into the above.

    K.

    I have checked the compressor & it is really hot & the compressor fan isn’t coming on. There is no dust or fluff around the fan.
    Can anyone tell me what to do ASAP?

    Last night I twirled thecondensor fan around & it has started to work. This morning it is still going around & the compressor has cooled down & for the 1st time in months my ice pack at the bottom of the freezer has frozen solid. So maybe I will be able to put food back in my freezer, fingers crossed!!!!
    Any more probs I will let you all know.Oh well, it was good while it lasted!!!

    It has only lasted approx 20 hours & its back to the same original problems. So I have now ordered 4 new capacitors & hopefully this will cure it!!!

    I will keep you informed.

    #291311
    Tricia xxx
    Participant

    Re: WHIRLPOOL Frbb2vaf20 American Fridge freezer – NOT FREEZ

    Hi,

    I have the exact same problem, did you manage to get it fixed.? :o)

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