whirlpool washer recall

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  • #465244
    funbobby
    Participant

    i came across this on a hotpoint today that is not on the list, similiar model but different drum size but not covered under the recall, should i be concerned about doing a like for like replacement on the door lock do you think?

    #465245
    stratfordgirl
    Participant

    If it’s not been recalled, go ahead with the repair. Whirlpool must have their reasons to only recall certain models. Perhaps its a particular combination of lock type, harness type and heater power. It’s a pity they choose not to share the technical details.

    #465246
    funbobby
    Participant

    just seems strange as connector is pretty burnt out.

    #465247
    iadom
    Moderator

    Another three models added to recall list.:(

    #465248
    electrofix
    Moderator

    iadom wrote:Another three models added to recall list.:(

    if they keep adding models that’s going to be so confusing to customers and they may have already checked the list

    Dave

    #465249
    iadom
    Moderator
    #465250
    kwatt
    Keymaster

    Does anyone want to take odds on how long it’ll be before there are calls for all of them to be checked regardless?

    K.

    #465251
    stratfordgirl
    Participant

    Of a quick sample of 5 recent models I’ve come across with burnt out lock connector blocks this year, 3 are on the list, 2 are not (HE8L493GUK, WMAQC641PUK).

    From my earlier post, that’s one of the missing models accounted for. I suspect the list will grow further. The cynic in me wonders if this is a deliberate plan to manage their workload.

    #465252
    Twoten
    Participant

    stratfordgirl wrote: The cynic in me wonders if this is a deliberate plan to manage their workload.

    I wondered if this is the case from the outset.

    #465253
    electrofix
    Moderator

    well they got slated last time for taking so much time. you cant fall behind if you announce them one at a time

    Dave

    #465254
    stratfordgirl
    Participant

    Surprise, surprise, Hotpoint have added another 21 models to the washing machine recall list:

    https://www.bbc.co.uk/news/business-52472954

    #465255
    electrofix
    Moderator

    dont they realise this is stupid. There are lots of customers who have checked their machine and now think its ok. They are unlikley to check twice so we have lots of preventable fires waiting to happen

    Dave

    #465256
    don
    Moderator

    stratfordgirl wrote:Surprise, surprise, Hotpoint have added another 21 models to the washing machine recall list:

    Being released in waves, there will be more yet.

    Don

    #465257
    stratfordgirl
    Participant

    It can’t be that difficult to identify models or industrial codes and serial number ranges with a particular type of lock or electrical design. I wonder if instead they are selecting models on a purely statistical basis, based on number of fires/burnouts.

    #465258
    murv
    Participant

    It’s just the ones on the model list that have been fitted with the ‘Super Small’ Metalflex ZV449 PTC interlock. Asking a customer to check Factory/CC and serial number ranges would be way too complicated.

Viewing 15 posts - 31 through 45 (of 53 total)
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