white goods repairer

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  • #48188
    adv
    Participant

    how do you register as a whitegoods repairer? does it cost money. and is there much work to be had thanks? 😆

    #295891
    traceukw1
    Keymaster

    Re: white goods repairer

    If you fill out this form then admin will add your details to Repairs@

    http://www.ukwhitegoods.co.uk/downloads/repairs@2.pdf

    and it doesn’t cost anything.

    HTH

    Tracey

    #295892
    adv
    Participant

    Re: white goods repairer

    havent got printer can i do it online. or can i get a form sent to me?ta

    #295893
    Phidom
    Participant

    Re: white goods repairer

    I suggest you read through it then decide if you want to go ahead. I decided against as it appeared that I was being told how to run my business.

    #295894
    kwatt
    Keymaster

    Re: white goods repairer

    Sorry you feel that way Phidom, the COP that goes with it to which I assume you are referring, was essentially built by many from within the industry as a minimum standard. It was built by repairers, not UKW.

    Perhaps you should put the points that you’re not happy with to the AC to consider as your comment is not specific enough to do anything about.

    I can also assure you that there was no intent whatsoever to tell anyone how to do anything. There was the intent to ensure that unscrupulous or poor traders could not or would not bother to apply.

    But give the AC some detail and I’m sure they’ll respond.

    K.

    #295895
    adv
    Participant

    Re: white goods repairer

    mmmmm 😳

    #295896
    chezza
    Participant

    Re: white goods repairer

    As a new start business in April , I applied for everything going work wise ; Repairs@ and ISE were the only 2 applications I heard nothing from and my follow ups were eventually met with the inference that as I has “supposedly ” used snail mail, I had done something incorrect with the application, assuming I had actually applied !
    Then I had a message saying my application had been found under a pile of papers on a desk a couple of months later .
    Application withdrawn.

    #295897
    boselecta
    Participant

    Hi Chezza,
    I applied by snail mail and had no problem registering.
    Have had 2 jobs in the last year directly from repairs@ so very happy.

    #295898
    chezza
    Participant

    Re: white goods repairer

    I am sure it does work Bo, and of course glitches happen….just wasn’t pleased with the way it was made out to be my fault …or at least inferred .

    #295899
    kwatt
    Keymaster

    Re: white goods repairer

    If I recall correctly Chezza I told you it was my fault and, it was.

    I apologised for my error as, quite simply, your repairs@ form was put on my desk among a bunch of “I’ll get to it some time” stuff.

    The problem with snail mail is that, although if filed correctly and all that it is very good, it’s not easily searchable. As most all applications are filed digitally in some way or another it is therefore easy for us to track, not so easy and much more time consuming when it is not in the digital domain.

    Anyone looking would simply search email and our internal server, come up with no record and report it as such.

    And, if I recall, the details are all on there, entered. All I need to is activate the account.

    What you all probably don’t realise it that I have to do all this manually, me, as in only I can do it. So, it is all dependent on my workload how quickly an account is activated and it also is dependent on what that particular day’s, week’s, month’s priority happens to be.

    For example, I have 20 odd agents screaming for brochures, a ton of spammers to take care of, news to publish, tech queries to answer, a repairs@ or two to get online and goodness knows what else that everyone concerned wants doing yesterday. Which one takes precedence? Of course I do try to juggle the balls in the air and do it all but, on occasion, some things slip through the cracks and, for that, I can but only apologise.

    K.

    #295900
    Penguin45
    Participant

    Re: white goods repairer

    You’re forgetting one thing, Ken. It’s free, it’s all free. As a consequence we are where we were some 5 years ago – skint and with no staff and the people who are directly hands on are struggling with time and workload.

    The one bit of the site which did generate revenue has turned into the Whitegoods Trade Association. It needs two new Comittee members for the next two years, BTW; if anyone can be bothered to get off their backsides or see past the end of their noses, contact me.

    God help us if anything we offered was chargeable – then we’d get some real complaining.

    There are times when I really wonder what the point is……

    Chris.

    #295901
    aqualectric
    Participant

    Re: white goods repairer

    Well said, Chris!!
    To use Lawrence’s analogy; it’s the few doing the much for the many. Those committee places have been offered for six months – nobody is prepared to stand.
    Meanwhile, lots of people are moaning about this industry and how it’s in decline, nobody offers a solution, but there are a few (and they are the mods and the WTA that are coming in for all the criticism) that actually do care what happens and yes, are prepared to do something for no reward. I must say that I resented the inference in another thread (Are your ears burning? in General Forum) that certain members get a ‘kick back’ out of the WTA and UKW. I post because I wish to help fellow engineers; it’s called backscratching. Technically, I’m helping my competition to take jobs from me. If I didn’t help, would that mean I’d get that job? Of course not. So by the same token, if you decide to help someone on the public forums, does it mean that if you didn’t, he would admit defeat and call an engineer? You are deluded if you believe that to be the case. But if you don’t wish to help and want to remain an island, that’s fine. But don’t deride people who do.

    I help with the WTA and would hope that others would support us in our efforts to get this trade the recognition it deserves in the eyes of the Government and the public at large. I am a one man band struggling to keep up with my workload, but I still find time (and money for hotel bills and fuel) to attend meetings to try and improve the fortunes of this trade for everyone. Why do I do it? I have faith that our efforts will pay off, but it will take time and it won’t be easy. But it will be worthwhile once achieved. Then the engineers will benefit, working together they will have more clout with suppliers and manufacturers. The ability to steer our destiny rather than having Whitehall dictate it for us.
    That’s what UKW and the WTA have been doing. Cut us some slack, guys, we ARE doing it for nowt; make no mistake about that. In fact, it costs us money we don’t really need to spend. If you are paying, you can shout. If you are not, and you see things that can be improved, then roll up your sleeves and help.
    If you see this trade declining, then do something positive. Sitting on your hands and spouting the bleedin’ obvious helps no – one. There is one thing that seems to be alive and well in this trade – and that’s apathy.
    This post is not intended to offend or chastise, it was the point at which my resolve hit the buffers. And for the first time I asked myself “Why should I bother?”

    Steve.

    #295902
    chezza
    Participant

    Re: white goods repairer

    Fully understood, Ken. My issue wasn’t with you, it was the reaction I was getting on the ISE application ( sent along with the repairs@ and so far still not acknowledged it was received )
    Eddie

    #295903
    PGS
    Participant

    Re: white goods repairer

    My simple reply to this is. If these guys didnt donate so much time FOR FREE we would on many occacians be up s–t creek. Keep up the good work chaps and dont let apathy dictate.

    #295904
    cornwell40
    Participant

    Re: white goods repairer

    I’ve been a member of UKW for seven years now and have nothing but praise for the site, the founders and a lot of the people who post invaluable information, whether appliance or business related.
    I for one would have floundered without UKW help.
    Repairs@ I don’t get work from but why should there be a problem with a c.o.p as if the call has come through repairs@ you are also an ambassador for the site in the customers eyes, as well as your own business. Most of it is just common sense business practice.
    ISE is a breath of fresh air as its all in our favour and good rates for any repairs.

    TC

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