WMA30

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  • #19060
    hilly
    Participant

    customer says this machine has been continuing the cycle when it gets to the end ive checked the machine and done diagnostic check on it all tests ok. ive not had this before have any of u.?


    thanks paul

    #181555
    iadom
    Moderator

    Re: WMA30

    Not seen that fault. Have you actually watched it do this? Suprising how many times people say this, even when they have had the machine for years, guess it is a sign of the times with people having so little patience. I sit and watch it and in most cases the machine works perfectly. Possibly worth checking the sump to make sure something is not partially blocking the pressure chamber part.

    Other than that you may need to experiment unless someone else has seen this before. 😉

    #181556
    hilly
    Participant

    Re: WMA30

    not seen it do it she says its done it about three times in the last month i think she may be imagining it but ive asked her to try it for another week and report back to me (she also told me the softner wasnt going out of the tray and she said she’d cleaned it but it was blocked on the syphon when i got there i thaught she was going to accuse me of planting the gunk there?) just thaught id ask the question for when she rings up again.


    cheers

    #181557
    iadom
    Moderator

    Re: WMA30

    The full spin cycle on my WMA62 is 16 minutes, the WMA30 will be at least 10 minutes.

    #181558
    allround
    Participant

    Re: WMA30

    i would quiz customer about the load . as it is possible that it has had an out of balance load thus reverting back to distribute several times and increasing the wash cycle by up to 15 mins before giving up trying to balance the bath mat and pair of wellies she is trying to wash.

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