WMS38 (Hotpoint) – Blocked powder downpipe?

[jonokimber]

Hello all. Whenever i start my machine on a wash cycle there is a leak from the powder drawer area as the water cannot get down the pipe fast enough. It does seem to be draining very slow and i’m not sure if this is a simple problem to fix or a bad one that may require money to be spent.

In order to see the fault i took the drawer right out and the area leading to the downpipe is clear and clean. The pipe itself looks ok (the first 10mm is all you can see though). I ran a cycle ‘C’ and the water is dispensed and comes too quickly for it to go down the pipe without spilling over

I dont think it is a water pressure issue as we have quite bad pressure and it has always been this way, i dont think the pressure has changed.

I poured one kettle of boiling water down the pipe and it made no difference.

Is it likely there is a blockage at the bottom of the pipe? Can i get to it? Could it be something else?

Thanks or the help and advice in advance.

Jon

[suedehead1]

Re: WMS38 (Hotpoint) – Blocked powder downpipe?

t sounds like a blockage in the hose take the lid off and then take the hose off, or remove the outer lip of the door seal and take the end of the hose off the drum, its posssibly blocked with soap powder or a foreign object.
plug out of course,

and while you are at it see if it has a filter behind the plastic kickplate take it out and clean it.

[jonokimber]

Re: WMS38 (Hotpoint) – Blocked powder downpipe?

Thank you Mr Suede Head, just the job.

Was a bit more involved than your two lined suggestion but in essence this was the fix for my problem.

I do enjoy a good challenge, with the correct tools (security bit to get the lid off) and all done in an hour or so, after dinner.

To cut to the chase there was a ladies sock that managed to get itself between the drum and the tub and then it wedged itself in the outlet of the water inlet.

I couldn’t get the pipe right off the tub as the retaining clip was pointing the wrong way and i didnt fancy taking the door seal off. What i did was to stick a finger down the pipe whilst squashing it down and i just manged to get my finger round the bend and work enough of the unknown blockage towards the opening of the pipe. Eventually i got it within reach of a pair of long nose pliers and fished out one of my wifes favourite socks, all torn up!

So, there is a load of nappies on again and we don’t now need a new washing machine!

My wife is actually quite hacked off as a favourite sock has been destroyed and she was quite looking forward to a new machine!!!

I am revelling in the afterglow of a job well done, thanks to another online community effort for which I thank you very much.

Thanks again

Jon

[Author]

Posts