WTA’s Alleged 0800 Repair Involvement

[kwatt]

Split from previous post here: viewtopic.php?f=2&t=48573&p=325428#p325428

Martin wrote:I cannot stress enough how unnecessary and damaging all this nonsense against 0800 has looked toward the WTA. Lawrence has been quick to respond to all this by his desperate attempts to disassociate the WTA from any involvement. I sympathise with his situation, been dragged into this feckless rumormongering by association members. Waving the white flag hoping all this being a bad dream. Sadly no it’s not and I am embarrassed to say that the WTA has been damaged and dented , through no fault of its own, but there we have it.

Please explain to me how this is so, the WTA have had not a thing to do with this thread (0800 thread in the Rumour Mill) and have made absolutely no comment whatsoever on the matters under discussion?

K.

[Martin]

Re: WTA’s Alleged 0800 Repair Involvement

kwatt wrote:Please explain to me how this is so, the WTA have had not a thing to do with this thread….

I’m making the assumption that this extension to the linked thread is addressed to me Ken, and you felt strongly enough to open another thread rather than a private message (pm) so it be aired in the open? Fair enough, good call my friend. 🙂

I fear you may be a little disappointed at my direct response to this open question though in that I have already summarised entirely within that paragraph my point. It warrants no further explanation. We can analyse it word for word if you wish but if I were to compress it further to more simplistic terminology it would likely otherwise read: Oh dear, I reckon this reflects badly on the WTA.

Look closely at the wording and it was in no way an “alleged” statement either, as in a ‘direct accusation’ that I made, as that would be well out of order, unnecessary given the subject matter and totally out of character for me anyway. But rather I used the word “looked” as in appears to be. Or putting it even more succinctly ‘the way I and others could see it’.

Beyond that I have no further comment to add.

Regards

Martin

[kwatt]

Re: WTA’s Alleged 0800 Repair Involvement

That’ll be a “I don’t really have a clue why” then to condense?

Nice dodge on the actual question BTW, you should have gone into politics. 😉

K.

[funkyboogy]

Re: WTA’s Alleged 0800 Repair Involvement

hope im not detracting from main issue – but would this whole 0800 debate be different if it was a dasa member or a non affiliate who brought it up?

maybe thread should have been locked – maybe should have been never posted, maybe we should address these type of issues privately, maybe we all learn something

it will be a sad day when we cant debate valid industry issues

fb

[kwatt]

Re: WTA’s Alleged 0800 Repair Involvement

Exactly Ally.

I’ve pretty much stayed out of that whole debate yet I am now getting abusive emails over it from a certain 0800 franchisee or employee, whatever. But I will have a say now it’s off topic…

My take is that the people responding to the points raised that are more or less directly involved with the matter (DASA/0800) in some form were using what I call a “deflection and evasion” tactic. That is to say, they would not actually answer the points raised but instead slinging the blame or spotlight onto others, I can only presume to compensate for their inability or unwillingness to actually answer the questions being asked.

Instead, we get the WTA, who aren’t even involved and haven’t had ANY involvement whatsoever being misaligned.

Not fair.

Then you get UKW or me dragged into it as I’m somehow to blame for what’s being said.

Again, not fair.

And, both completely and utterly not a thing to do with the topic under discussion.

The thread has been left open and will be but it will also be monitored as I detailed last night so that it can be discussed openly within the boundaries of conduct laid out quite plainly.

One of the posters has been added to the moderated users queue and cannot freely post for continually posting off topic, untrue statements and being generally aggressive. It’s not rocket science to work out who and, until such times as that poster can act like an adult and learn not to be abusive the account will remain moderated. Any reasonable posts will be approved, any of the rubbish we’ve seen thus far will be deleted.

K.

[BobHope]

Re: WTA’s Alleged 0800 Repair Involvement

i have followd both these thread’s and i think that they should be both locked for a day or two just to let the posters time to reflect, i dont see it acheiving any more than what has already been posted, but thats just my opinion.

Bob.

[Martin]

Re: WTA’s Alleged 0800 Repair Involvement

kwatt wrote:That’ll be a “I don’t really have a clue why” then to condense?

I’m sorry Ken but you cannot draw me in to expand, or redefine even, any more than what I’ve already clarified of my earlier statement. I stand by it and am more than confident nothing malicious or untoward was meant by what I said toward anyone or any body.

kwatt wrote:Nice dodge on the actual question BTW, you should have gone into politics. 😉

Aw come on now, surely you don’t think my response as being a “dodge”. Though it is true to say that within politics ‘dodging the subject’ is a prerequisite. Though, in my dotage years of retirement, that will be soon upon me no doubt. I may choose a steady vocation into the ‘teachings of diplomacy’. A pastime dedicated to directing others such things as…’the art of not digging yourself into a hole’…..’when it is best to keep your council’….”don’t throw stones from inside a greenhouse’….’respect and take on board opposing comments and opinions’…..and other such guidance to the uninitiated.

[funkyboogy]

Re: WTA’s Alleged 0800 Repair Involvement

maybe you can moderate him ,
but you cant stop him,
you can never stop him

http://www.youtube.com/watch?v=enGXtXbW … rofilepage

lol

[kwatt]

Re: WTA’s Alleged 0800 Repair Involvement

Ally, please… 😕

I don’t want this to become a slagging match and, I can’t let it become one.

Thanks

K.

[funkyboogy]

Re: WTA’s Alleged 0800 Repair Involvement

sorry
appoligies my feeble attempt to inject some light humour.

please remove if it offends etc

im sure even mike would find amusing non affensive – hopefully

ally

[silverbroom]

Re: WTA’s Alleged 0800 Repair Involvement

I have followed this thread on and of, but sorry I am to busy trying to make a living in this trade to get sucked in to this 0800 affair. Oops I just have 😯

It is really really great that on this forum contributors can reply and input what they feel regarding posts and lets hope this can continue.

Sorry, but I am not very good at explaining myself, and I just don’t feel qualified to contribute. and I just have, but let’s calm down. Some of the comments have been constructive and others really rather rude, sad. I for one very much enjoy what I do, at present I do not have an 0800 operation in my area, but I do have other competition. Sorry once again , I think what I am trying to say is let’s just concentrate on giving our customers a great service and good value as independant providers, if someone else comes into your area then it is up to YOU to keep your custom. It is easy to sell (repair) someone something once but to repeat that sale (repair)is what we should be about.

silverbroom

[funkyboogy]

Re: WTA’s Alleged 0800 Repair Involvement

well said s-b , thats exactly what it comes down to at the end of the day keeping your customers happy offering good service, (not really the issue but you are correct)

please dont shoot me down in flames for next statement –

maybe its time for wta and dasa to have some sort of dual affiliation -dont know how it would work or if it would work – but both ultimatley have the same end game.

got to guys – think theres a sniper on rooftop across the road ..

ally

[VillageIdiot2]

Re: WTA’s Alleged 0800 Repair Involvement

Martin wrote:I am embarrassed to say that the WTA has been damaged and dented , through no fault of its own, but there we have it.

I’m sorry that you feel that way Martin.

Just as you might think, that by me being somewhat, passionate about our competition telling the truth on adverts that they have every right to place (As it is an open market), might mean I’m doing the WTA harm, there has been another poster in that thread that has insulted me directly and ‘Jested’ about the thread, when he is a DASA Council Member. I consider that also does DASA an injustice given their contractual link to 0800Repair, but hey, how hasn’t that caught your eye and made you think the same…? Is it because you’re pals…? A DASA Council member telling me to ‘GET A LIFE’ after pursuing something that he himself as a DASA Council Member should be as concerned as me about, was a bit shocking…!

Anyway… I am a free speaking individual. My input in to the 0800Repair thread and pursuance of the fact that ANY competition should advertise fairly and honestly has been from me, Adrian Welke. End of.

The WTA are there to try and make things better for the ‘Independent Business’ in the long term. Not partner or endorse National Repair Companies that are in direct competition to the independent guy, so even if this was a WTA issue… What would be so wrong in that…?

Bottom line is, if what I’ve said in the 0800Repair thread has damaged or dented the WTA in the eyes of it’s members or council, please remember I speak as an individual and send your thoughts directly to me or the WTA Chairman. At that point, we’ll discuss my freedom of speech and association to the WTA more. Until then, regardless of my association with the WTA, if I feel I want to pursue something, I will.

Ade.

[Martin]

Re: WTA’s Alleged 0800 Repair Involvement

washdoctor wrote:I’m sorry that you feel that way Martin.

The thing is Ade that it’s the overall impression to the general trade at large that reads all this ‘stuff‘..Contributions many and varied from all quarters including upstanding respected moderators of UKW and members of the WTA, miffed 0800 franchisees, JTM agents and DASA members all piling on a subject that ultimately is centred on 0800repair’s very recent appearance into the marketplace.

Critics of their modus operandii busily picking out the weaknesses of their organisation and even directly criticising their own franchisees that dare to stand up for their part in the whole process. The more recent criticism centred on what is considered by many to be inaccurate advertising by them. As likely as the sun rises every morning, tomorrow may bring yet more controversy on the subject and the whole ‘democratic process of free speech’ will continue unabated.

It’s the nature of the beast, its what the trade has become. Certainly exacerbated more since the advent of the Internet and notice board/forums with UKW being the leader in that field without question. Every man and his dog can come in here and slag off their neighbour without so much as a gasp of surprise or dread by others.

No greater subject has such attention than that of a ‘national organisation that sprouts up like an overnight mushroom’ on the scene. And without fear or favour we all lay into the likes of British Gas, Repaircare, Homecare and now 0800. Like apes sifting through the heads of fellow apes for any tasty morsel they can find to feed on. Some prefer the ‘daubing spray-paint on the loo wall’ approach by letting rip the ill-placed insult into the fray. It’s turned into a ’sport’ and many trade members just sign onto UKW each day just to see who’s having a pop at who today?’

This is what the ‘trade’ has morphed into at ground level anyway. By ground level I refer to what we term as ‘the independent trade’, the cogs and sprockets of the industry. The “overall impression” I referred to earlier is what the manufacturers, the wholesalers, insurers, work providers and national repair organisations see when they read all this ‘stuff’. They are left with little doubt that even when the ‘ground level cogs and sprockets’ try to organise themselves into a cohesive , collective group such as a ‘trade association’ arguments within continue and explode outward and , sure enough, a break-away trade association springs up, the members of both then hurl criticism and abuse across the void at each other. I hasten to add that these ‘members’ act of the own volition of course and are not in any way representative of association they hang their hat on, of course not, perish the very thought indeed.

But impressions can be just as diverse as the many thoughts and comments that have been published here on UKW. Observers make their own conclusions from all that lay in front of them, but if I were to sum it all up I can only at best describe it simply as being a circus. ………

………coming to a town near you, daily performances, fun for all, roll up, roll up!

[funkyboogy]

Re: WTA’s Alleged 0800 Repair Involvement

ive heard cirque du soleil is good ..

i think it may be an idea to have some sort of method where if a valid point is raised , it can be assessed – debated and if warranted forwarded to who it concerns.

whether this involves a process between wta, dasa, who ever/whatever it concerns.

possibly with the use of an outside source who can look at issue with an impartial view?.

just a thought ..

maybe it would spoil the fun ..after all this is a forum and whatever you think of the issue im sure we have all learned
something !..

ally

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