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After my post in Washing Machine Help
washing-machine-forum/saga-siemens-wm14y590gb-t83398.html
I need to get another machine. I’d like to stick with JL and am considering one of JL’s ‘own’ brand (seems to be AEG), either 8kg or 9kg.
Any opinions/advice/warnings on these, please?
I might have gone for a Bosch Logixx, but after experiencing BSH…!Thanks.
Re: Yet another "New machine" topic
Hi
AEG were once in the same league as Bosch and Siemens when they were German built. Now they are part of Electrolux group the quality isn’t what it once was.
That said JLP 2 year standard warranty, option extended warranty and excellent customer care as you are well aware of is second to none in the High St.
If it were me I would stay with BSH group 😉
DonRe: Yet another "New machine" topic
I might have stayed with BSH but for the brick wall – head experience: it’s nice when you stop. I have several Bosch tools and they seem OK and I’ve not yet had to call on Bosch’s service.
JL gives a 3-year warranty on its own brand. There was an AEG next to the JL 8kg machine and the booklets (“manual” seems grandiose) were rather similar, as were the beater bars (?) and some other details.
I’m popping in to MK tomorrow to have a look at them – the web site has a rather worrying “new in” by the 2 models, so they could be Hotpoint by now!
Re: Yet another “New machine” topic
don wrote:If it were me I would stay with BSH group 😉
Hear! Hear! To that sentiment. JL (Electrolux/Zanussi made stuff) well avoided. 😉
Re: Yet another "New machine" topic
I can understand that. I chose Siemens as its part of the Axis and the machines are well-made (well, the detergent drawer on the Siemens is a bit flimsier than the coffee tray on a PC; my neighbour’s cheap Hotpoint has a better design of drawer that feels as if it could be used as a step) and the Bosch tools seem to be good.
However, if I were to have a Bosch, any problems would be handled by BSH and we now have ‘history’. I’m not impressed by BSH – yes, they turn up, have all the right kit etc. but don’t seem capable of any logical diagnosis from known facts. Do it by rote and if that doesn’t work there’s no fault. I also don’t like their treatment of JL – when faced with evidence, refuse to see it.
Oh hell, what now?Re: Yet another "New machine" topic
Hi
The way I see this is BSH are a no go because of past experience and AEG are not fitting the bill that leaves you with two options.
Miele have been making quality products for many years, good build quality, all machines will come with a two year warranty some will come with either a five or ten year promotional warranty. Longevity of life is a good ten years however some questions are being asked in certain quarters if they really will last twenty odd years. Expensive spare and service is restricted to Miele service in the main as they will not release any info to any independent service engineer.
Second option you could consider is the ISE range of machines. These appliances were brought about by some of the engineers on this site who between them have decades of experience. In turn a good existing manufacturer was sought and who better than Asko who are a high quality manufacturer in Scandinavia. A little more than the entry level Miele machine but will come with a ten year guarantee parts and labour as standard, the engineer who installs the machine will also be the one to visit in the event they are needed, parts are cheaper and no call centre to phone.
DonRe: Yet another “New machine” topic
Peter57 wrote:my neighbour’s cheap Hotpoint has a better design of drawer that feels as if it could be used as a step
…….”Hello young man, what brings you into A & E today?”……….”er? I was trying to reach the top cupboard so I tried using the washing machine soap drawer as a step!”
Re: Yet another "New machine" topic
don wrote:Hi
The way I see this is BSH are a no go because of past experience and AEG are not fitting the bill that leaves you with two options.It’s a pity about AEG (but I’m still tempted as they are not as bad as many other makes).
Miele have been making quality products for many years, good build quality, all machines will come with a two year warranty some will come with either a five or ten year promotional warranty. Longevity of life is a good ten years however some questions are being asked in certain quarters if they really will last twenty odd years. Expensive spare and service is restricted to Miele service in the main as they will not release any info to any independent service engineer.
I’d want at least a 10-year warranty on a Miele.
I do <100 washes a year, so it should see me out!Second option you could consider is the ISE range of machines. These appliances were brought about by some of the engineers on this site who between them have decades of experience. In turn a good existing manufacturer was sought and who better than Asko who are a high quality manufacturer in Scandinavia. A little more than the entry level Miele machine but will come with a ten year guarantee parts and labour as standard, the engineer who installs the machine will also be the one to visit in the event they are needed, parts are cheaper and no call centre to phone.
I looked at ISE, but the size of the drum (60li) is only 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} up on the old AEG – I reckon, based on experience, that 10li/kg is the minimum (6.3kg of cotton in the “8”kg Siemens wasn’t leaving much room.
Also, ISE seems to have some problems, like a machine with a borked PCB being a write-off because the PCB wasn’t made any more.Don
Re: Yet another "New machine" topic
That model of ISE if totally different to the ISE10 range and was discontinued years ago.
As for load sizes you may be surprised to hear that the average load size in the UK is far less than 3kg.
Good article HERE
Re: Yet another "New machine" topic
I was looking at the ISE W256W, which seems to be the latest one as, apart from the “Eco” model, it’s the only one on the site. The capacity is stated as 60li.
The article on load size is very interesting and reinforces what I thought about loading. I reckon that the max. practicable load in a 65li is about 5 – 6kg depending on material.
I don’t know for certain, but I’ve got an impression that there is a sort of ‘break point’ on loading (perhaps more than one), where there’s a step increase in water for a small increase in load. This might not be so nowadays, but I did notice with the old AEG that a change in load had an effect on the weekly consumption (I can tell within about +-10li what I’ve used in a week if the washing machine hasn’t been used).
The only time I’ve done less than 3kg was to (re)proof some trousers on which the DWR seemed to be hydrophilic!
Yesterday I went in to C***ys to measure some AEGs: the 8 and 9kg are the same size; the 7kg is the same diameter but has a shallower drum.
Given the comments in the article re. the disadvantages of max. dia. drums, it looks as if even the smaller (by today’s standards) drums have gone the wrong way – keeping the depth and reducing the diameter would be better.
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