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Fills and drains etc. but just stops and does nothing when motor supposed to start. Looked under and found whole lumps of commutator on the floor and nothing at all left on the motor shaft where it had been. Peered in at the board and could see no sign of damage there but did not trouble to remove it. Manufacture date ~2009. ACC motor.
What could cause this?
Mike.Zan ZWF16070W1. 914521482/00 commutator exploded.
I saw a 2009 Zanussi washer dryer two weeks ago with a short to earth on the armature. Two segments of the com were raised alot. I would imagine if the machine had been mid spin then the same would have happened to this machine also.
Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
Only second time I’ve ever seen a commutator completely demolished like that. First time was on an AEG to which I had fitted new (pattern) brushes 6 months previously. Never really worked out if I was in any way to blame on that one.
The one I saw yesterday had spent all its short life in a damp outbuilding, but you would have thought the electronics would have thrown a wobbly before allowing this to happen. Forgot to look around for signs of charred rodent flesh but that would not have surprised me. Anyway, have suggested she try have a moan at Currys > Lux and maybe see if she can get any compensation there as new motor is well over £200 retail.
Mike.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
It’s over 3 years old Mike and Currys can be rather rude in their PR department.
With the com segments disintegrating like that proves at least one fact, that the embedded TOC in the windings didn’t work! 😐
Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
Well, I don’t know when she bought the thing but I estimated its age from seeing a date (printed or stickered -can’t remember )on an internal hose! date was 8/6/09 – of that I’m pretty sure. Now supposing that it was still in some Italian factory at that point it’s possible it might not have got through the warehousing/export/retail system until months later (I don’t know how long these things take.) Anyway, I know you’re getting the age from the PNC but you’ve forgotten to take into account that the 2008 relating to that is a start date and continues up to some time in 2010 when the next PNC comes in. (As far as I understand it.)
Would be interested to know how many completely disintegrated commutators you’ve seen in your long career, Martin (probably something to do with hot dinners I suppose).
I really wonder how often this happens.
Mike.
PS: What I mean by disintegrated is: I found three chunks of it each about a quarter of the diameter and complete with the underlying ceramic(?) insulator section so weighing about an ounce or two each and with bits of the copper wire of the associated coils sticking out.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
Had a quick look on ebay and found what might be the right motor so rang her to check on progress. She had been into Currys and was told that Lux would charge her £95 call out which she would have to pay if it turned out to be, “her fault”. So she, needing a machine desperately (has a couple of holiday lets on the farm) and presumably calculating that it could be her fault, just ordered a new machine. Delivery is on 30th so I’ve got until then to take off whatever bits I’d like. Think I’ll take a piccy or two while I’m there getting the board.
Mike.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
I’ve never ever seen a com disintegrate in that way Mike. Just the odd ones with 3 or 4 segments missing, that’s all.
Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
If it’s that rare, there really is no way it could be called, “her fault” as far as I can see. Think I might ring her again tomorrow.
Mike.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
On a farm? holiday lets?….hmmm?…I’m thinking the Currys or Service Force repair guys will suddenly shout…”Commercial useage!”
Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
Yep. Had already thought of that. I would be warning her.
Mike.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
Well, in the end, I got the motor off ebay anyway (£30 incl.) and went round and fitted it last Weds. 2 days before delivery of new m/c due. Works a treat now. Left her a note to say I’d take remuneration if she decided to keep machine or find her a customer for it otherwise.
She was reluctant to upset the apple cart by cancelling the new machine at such a late stage but changed her mind when they rang her on the morning of the appointed delivery day and told her machine had got damaged in transit and would be another week/10 days to get another one! 😀
Anyway, I’ve now taken out a photobucket account so let’s see how this goes……..
The brushes are not broken; they’ve just been forced back into their holders and the brass holders have got their edges bent over.
Mike.Re: Zan ZWF16070W1. 914521482/00 commutator exploded.
I would definately be chasing for repairation of faulty goods on this one…
Even if she washed a whole cow without skinning it first she could not have caused that.
George
Zan ZWF16070W1. 914521482/00 commutator exploded.
Just to let you know how my customer with a Zanussi motor fault got on after I told her to raise the issue with Currys. This was her reply:-
“I raised this as an out of guarantee claim with Currys. I emailed them your quote and they responded saying it was uneconomical to repair and offered me about £230 (if I remember correctly) which I wasn’t happy with, so they raised it to maybe £250. I originally paid £410 for the machine and argued that I would expect it to last 7 years, and as it had only lasted 2 years I was looking for about £280/£290 refund (approx 5/7 of the original price). They agreed a refund of £280 in Curry’s vouchers which I was happy to accept. (In the end they gave me a direct refund to my bank account as this was just after the Croydon riots and I wasn’t prepared to go into Croydon to buy a new machine.)
Overall I think Curry’s dealt with me fairly, they are well aware of their responsibilities under the Sale of Goods Act.
Thanks for your help in this matter.”
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