Zanussi DCE 5655 spray arm problems

[silverpixie1uk]

Zanussi DCE 5655 table top dishwasher.

Sorry guys, its me yet again 😳

This started making a sort of whistling sound which stopped then started again, now the spray arm is not going round at all. My son has removed and cleaned it but it still wont work so of course the machine is not cleaning, not sure if its still in warranty or not. Can we fix it ourselves or approx cost of having a man that can please.

Thanks.
Lynn

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

Please guys I really need to get this working before Christmas, what should I be looking for, do you need any more information?

Thanks
Lynn

[Penguin45]

Re: Zanussi DCE 5655 spray arm problems

Hi Lynn.
Sounds like the circulation pump isn’t running – given strange noise this may be some sort of blockage (foreign body in the pump chamber). Access is through the underside of the machine – I can’t offer you much more than that as I haven’t demolished one yet.

A local service engineer would charge you for at least an hours work. Rates vary widely across the country, so establish it when you make the appointment to avoid nasty surprises!

Power off if sending in son with screwdriver……

Regards,
Penguin45.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

Thanks so much Penguin, my son is going to take a look tomorrow, I do hope he can fix it this is not the time of year for expensive repairs or having no dishwasher 😥

Regards
Lynn

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

Sorry me yet again 😳

To continue this saga, it seems the bearings in the pump have seized up and I have a choice of a new pump at over £106 plus fitting or he can try to put new bearings in at £80. As I’m disabled and only on benefits I wondered if anyone can tell me which is the best option and if the price for the pump is fair, can it be got anywhere cheaper, or even secondhand. I am in Kent if any of you lovely guys can come to my rescue please.

Model DCE 5655S
SER No: 41137211
Type MD20
Prod.No. 911338015

[Penguin45]

Re: Zanussi DCE 5655 spray arm problems

The circulation pump is p/no 1509782-00/7. Last SSP I had was £76.15 + VAT.

Whilst it is possible to strip the motor apart and renew the bearings (they’re generic), this will be a wasted effort if the seals are not renewed – and they are not listed as spare parts……..

If No. 1 son is capable of fitting the pump, I would suggest ordering through spares@ukwhitegoods.co.uk – Dave’ll be able to get the pump to you pretty quickly.

Regards,
Penguin45.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

Sorry Penguin couldn’t get back sooner, I’ve had virus problems 😥 (blooming Microsoft)

Now son is not sure he can fit the pump, so please can anyone advise how much this is likely to cost, I’m in Kent by the way. Also is there any kind of guarantee on the part and the repair?

Many, many thanks.
Lynn

[Dave_Conway]

Re: Zanussi DCE 5655 spray arm problems

silverpixie1uk wrote:so please can anyone advise how much this is likely to cost, I’m in Kent by the way. Also is there any kind of guarantee on the part and the repair?

This will all depend on the individual repairer, there will be a guarantee generally.

If you check the repairs@ link below, you can discuss the terms and costs directly 😀

Dave.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

Thanks Dave, I’m getting it sorted 😆 Thanks to you also Penguin45. You are all stars on here :wave:

Can anyone settle a slight disagreement please, himself says the machine is older than I think (Ive got a crap memory) is there any way you can tell approx how old it is from these numbers, pretty please.

Model DCE 5655S
SER No: 41137211
Type MD20
Prod.No. 911338015

Thanks again guys.
Lynn

[Dave_Conway]

Re: Zanussi DCE 5655 spray arm problems

Week 11 1994 according to the serial number 🙂

Dave.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

😯 😯 😳 😳 Thanks Dave. We could have had it longer then but certainly not that long, any idea approx how long they hang around on the shelf before sale?

I used to work in the motor industry and most people would die if they knew how old their ‘new’ car was 😆

Lynn

[Dave_Conway]

Re: Zanussi DCE 5655 spray arm problems

A couple of years or so is not unheard of 😉

Dave.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

A couple of years or so is not unheard of

Thanks Dave sorry I’m a bit late in replying,(blooming computers 👿 )

Now I’m worried, it can’t be anywhere near as long as that since we bought it, its got to be in the last 3 years, although I’m disabled and have problems with my memory its definitely no longer.

So where on earth has it been since 1994? 😯

[Dave_Conway]

Re: Zanussi DCE 5655 spray arm problems

I guess it could be 2004 in that case but that seems a bit new ?

Dave.

[silverpixie1uk]

Re: Zanussi DCE 5655 spray arm problems

I guess it could be 2004 in that case but that seems a bit new ?

Thats about when I thought we bought it, could the pump have seized up because I wasn’t at home using it for some time?
Because of my health I doubt this machine has seen 12 months actual use.

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