Zanussi Dishwasher DWS939 stopping part way thru the cycle

[Will B]

My Zanussi Dishwasher DWS939 is stopping part way thru the cycle. It also seems to leak occasionally from the front LHS. Disconnecting the power and water supply then reconnecting seems to kick it back into life, but this happens virtually every wash now!

I’ve read an old post that seems to be very similar, is it likely that the water matrix needs replacing or is it more likely that there is a blockage somewhere, if so what is the best way to clear it?

viewtopic.php?f=34&t=1438

Thanks in anticipation!

[Dave_Conway]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

It does sound like the matrix (IWMS) associated problem.

It’s not a DIY job really, we’ll also need the product number code from the rating plate to identify which one you’ll need.

Dave.

[Will B]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

Where do I find the ‘rating plate’?

[Dave_Conway]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

Around the door somewhere normally, the number will begin 9118?????

Dave.

[Will B]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

911883002-01, Serial # 10370230

[Penguin45]

Will,
P/no for kit is 1524626-03/6 – Dave will be able to advise you of a price.

Seriously, it is a complete s@d of a job – if you are not confident, get some professional help.

Regards,
Penguin45.

[Will B]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

Thanks, any idea what the labour charge on this might be?

[Penguin45]

Probably c.1.5hrs – exact rate would depend on your chosen repairer.

Penguin45.

[Dave_Conway]

Re: Zanussi Dishwasher DWS939 stopping part way thru the cyc

152 46 24-03/6 is £59.94 inc VAT plus about £4 postage.

If you pop your postcode up Will, I can probably help with recommending someone who covers you area.

Dave.

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