Zanussi F/F – fridge not cooling

[staffssue]

We have a Zanussi ZX77 Frost free fridge freezer. About 4 years old.

The fridge has just stopped cooling. The light is on but it is not getting cold. The low temperature light/bleep is not on, although the door open light/bleep is working.

Does anyone know how to open it up to look inside?

Inside the fridge at the top there is the electronic panel and some screws, and in the past we have had this circuit board replaced whilst under warranty, although we cannot see how to open it up now. There are 4 screws but it doesn’t seem to come off.

Any advice would be appreciated.

Thank you.

[Dave_Conway]

Re: Zanussi F/F – fridge not cooling

Hi staffssue,

It seems that there are many issues with the ZX range according to the huge amounts of posts we get regarding them in the last few months.

An engineer is nearly always required to be honest due to their complexity, check the repairs@ link below 🙂

Dave.

[staffssue]

Re: Zanussi F/F – fridge not cooling

Many thanks for your reply.

We have discovered that the door had come loose and wasn’t fitting correctly, this has now be realigned and the fridge is cold at the bottom, but not evenly throughout.

Unfortunately our local Zanussi centre want to charge £55 + VAT a call out just to establish the problem and then give a quote – which I think is an unreasonable fee.

Having spoken to a couple of engineers on the phone to try and get a quote for a repair, it seems that we are looking at anything from £80 – £150 to repair the fridge depending on the fault.

Many thanks for your advice on this site. We did also try a repair man via your website. Within 1 hour of completing the form a gentleman telephoned – very impressive service thanks and he was very helpful on the telephone.

I think judging the repair costs we may just buy a new fridge as the costs are pretty similar.

[staffssue]

Re: Zanussi F/F – fridge not cooling

Just an update on our fridge freezer which may be helpful to someone someday.

We decided to eat up the food in the freezer and give it a full defrost for a day. Then we switched it back on and 😀 😀 😀 the fridge works again.

Thanks for your help on this forum.

[Author]

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