Zanussi FJS1397clicking sound from drum

[dannahaz]

Hi, I my Zanussi washing machine has started making a strange sound when the drum turns. It makes the sound when the drum is turning during a cycle, and also if I manually turn the drum. It does it both ways (although it seems louder clockwise than anticlockwise).

Its a clicking sound, a bit like when a bike wheel goes round.

Any ideas what the cause is?

Thanks for any help

Hazel

[helo_75]

theres a bra wire trapped in there

have you felt the acrual holes, to see if its stickin out?

[dannahaz]

Re: Zanussi FJS1397clicking sound from drum

HI, thanks for that, I’ll go and have a look.
(It’s unlikely to be a bra wire, as I don’t put my bras in the machine….)

[dannahaz]

Re: Zanussi FJS1397clicking sound from drum

Hi, I’ve checked the drum all over (including the holes, round the edges, the bits where the water sprays, and round the seal) and I can’t find anything sticking out.

[smartin]

Re: Zanussi FJS1397clicking sound from drum

(It’s unlikely to be a bra wire, as I don’t put my bras in the machine….)

then maybe your husband idnt telling you something 😆
but seriously if you are 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure its not a bra wire then the only other thing it could really be is a segment lifted on the armature in the motor, which would mean a new motor.

[dannahaz]

Re: Zanussi FJS1397clicking sound from drum

I’m a 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure about the bra wire.

I’ll assume it’s the motor then. Although it’s inconvenient, I’m not too upset… the machine has given us a trouble free ten years (well, 9 years 11 months) so we’ve had our moneys worth.

Thanks very much for your help.

[boselecta]

So if its given you ten years good service obviously your going to reward the machine by getting it repaired rather than buy a cheap substandard version of this machine or one of the latest offerings from the Electrolux group plc.

[dannahaz]

boselecta wrote:So if its given you ten years good service obviously your going to reward the machine by getting it repaired rather than buy a cheap substandard version of this machine or one of the latest offerings from the Electrolux group plc.

I’m not planning to repair the machine, sorry. I did that with its predecessor (another long lived Zanussi) and it rewarded me by having something else go wrong shortly after the repair which meant I had to get a new machine anyway, and I lost the £100 (or whatever it was back then) for the repair.

I’ve been very lucky with my Zanussi choice in the past, but I don’t hear good reports of them any more (and i’m inferring from your reply that you don’t rate them now either) , so I’m not planning to get another one.

I was going to buy an ISE10 instead.

[cockney steve]

Re: Zanussi FJS1397clicking sound from drum

I was going to buy an ISE10 instead.

Can’t fault you! 😆

[dannahaz]

Re: Zanussi FJS1397clicking sound from drum

smartin wrote:if you are 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure its not a bra wire then the only other thing it could really be is a segment lifted on the armature in the motor, which would mean a new motor.

Just want to check something: I’m continuing to use my machine until I can order/receive a new one. What is likely to happen with the problem? For example, will the machine just stop working, will it flood, will it continue to seem to work but actually not work properly etc etc

Thanks for your help

[cockney steve]

Re: Zanussi FJS1397clicking sound from drum

A segment lifted is going to make the motor self-destruct in very short order!

despite what you think, I’d go along with the initial diagnosis.

bra-wires are most common, but hair-clips and even bits of straw (farm! ) can cause this.

just have a bit of patience and we may get to the bottom of this.

when you turn the drum by hand,try to ascertain how rapidly the clicks occur.
3 per revolution would indicate something trapped between the drum and tub, the free end is hitting the lifters (ribs that catch the washing to tumble it)

more frequently, does it happen the same speed the drum perforations are moving?….same diagnosis, but likely to be something smaller.

now, if you’re really keen to save cash, UNPLUG! remove back (or top)

look at the back of the tub and you’ll see a big pulley with a belt around it (the belt loops round the motor underneath the tub)

turn the drum by hand whilst looking at the big pulley.

💡 IS THERE A FRAYED BIT OF BELT FLAPPING AROUND?

Finally the belt has to come off (continue turning the drum whilst pushing the belt toward the pulley edge-at the side where the belt is feeding onto the pulley….as you turn and push, the belt will eventually fall off.

does the drum now spin freely?-no clicking noise ?……if yes, the fault’s motor or belt…..if the drum still clicks, without the belt and motor, you almost certainly have something trapped.

the heater is in the space between tub and drum, anything small enough to go through the drum-perforations will often jam between tub and heater….as the drum continues to turn, the item will pull through the hole, then the free end can flick up and rub against the outside of the drum…sometimes stuff lays flat against the tub and never makes it’s presence felt. OTOH, the drum reverses, the free end passes back into the drum and jams…..the drum continues to revolve and the drum or heater (or both) get bent/torn/broken.

It should take less than an hour to check out as above……there is also an outside chance that one of the motor-brushes is broken/damaged/worn-out.

if not rectified immediately, that would also wreck the motor.

IMHO, the build-quality of that machine is better than any £300 machine sold today.

get your ISE 10 -give the zanussi to a charity that recycles stuff.

[dannahaz]

Re: Zanussi FJS1397clicking sound from drum

hi Steve, thank you for your detailed reply.

cockney steve wrote:
when you turn the drum by hand,try to ascertain how rapidly the clicks occur.
3 per revolution would indicate something trapped between the drum and tub, the free end is hitting the lifters (ribs that catch the washing to tumble it).

I counted 27 clicks in one revolution.

Sorry to be a typical girlie, i’m going to get my dh to follow your instructions for the rest of it, and I’ll come back and let you know what we find.

[helo_75]

take the belt off then, and spin the drum, if it doesnt click, its the motor

simple really!

[Penguin45]

Re: Zanussi FJS1397clicking sound from drum

Approximately a 15:1 drive ratio between motor pulley and drum pulley, so one raised commutator segment passing between two spring-loaded carbon brushes will equal approximately 30 clicks per revolution of the drum………..

Penguin45.

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