Zanussi Guarantee ZWF 1207

[harley]

Can anyone confirm what the guarantee period from new is on Zanussi washers. I only ask as one of my customers phoned this morning to say the drum bearings have gone, its only just over 13 months old.
As this is fitted with the sealed tub assembly its not going to be cheap.
I thought they had 2 years but she’s been told its one.

[cab]

Re: Zanussi Guarantee ZWF 1207

I would say its only one, get her to contact zanussi,

[harley]

Re: Zanussi Guarantee ZWF 1207

Hi Cab, yep she phoned Zanussi and they have told her its one year.
The Tub assembly alone is £155 without labour, outrageous.

[gandh1]

Re: Zanussi Guarantee ZWF 1207

1yr as standard.

pretty sure itd be 2yrs if it came from JL tho…

euronics also have odd length extra warrantys too – at one stage some lecs came with 3 yr guarantee

[nospin]

Re: Zanussi Guarantee ZWF 1207

I’ve written off 4 Zanussi washers in the last 4 months. I’ve replaced everyone of them with ISE AW23’s. At least you can do a bearing change on them at a fraction of the cost. I can’t believe LUX are making this crap. They as far as i’m concerned are the worst machines money can buy. The worst cabinets, strange faults, sealed tubs with crap seals and bearings. What next? I reckon soon the drain pump, motor and control board will be sealed in so if anything goes it will goodbye :o(

[bazza500]

Re: Zanussi Guarantee ZWF 1207

I’ve just written one off because of a bra wire stuck inside at the top somewhere…. 🙁

[harley]

Re: Zanussi Guarantee ZWF 1207

Lastest update ,Zanussi phoned her back this afternoon and said even though its out of warranty they’ll call on tuesday and carry out the repair for her.Thats nice of them 😉

[cab]

Re: Zanussi Guarantee ZWF 1207

I worked for Zanussi and generally the customer service is pretty good, or at least they used to be about 10 year ago.

[helo_75]

Re: Zanussi Guarantee ZWF 1207

nospin wrote:I’ve written off 4 Zanussi washers in the last 4 months. I’ve replaced everyone of them with ISE AW23’s. At least you can do a bearing change on them at a fraction of the cost. I can’t believe LUX are making this crap. They as far as i’m concerned are the worst machines money can buy. The worst cabinets, strange faults, sealed tubs with crap seals and bearings. What next? I reckon soon the drain pump, motor and control board will be sealed in so if anything goes it will goodbye :o(

youve never tried to fix a haier then, have you

[Author]

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