Zanussi is bust but not giving me any clues

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  • #72751
    pupton
    Participant

    HI All,
    My not very old ZanussiZWG5165 (91490456000) has given up. Stopped in mid wash and now wont start. The pump and filter were pretty clean, the drain is clear.
    When you choose a program first expected time shows as normal, then couple of seconds later display shows 0, then expected time again, after this if you push start it says Err (as though incompatible wash options seleceted) then clears back to time expected. Doesnt seem to matter what program or options are selected. I get no error codes.
    Do I need a new controller or did I miss something obvious?
    Many thanks

    #385464
    Seamy
    Participant

    Re: Zanussi is bust but not giving me any clues

    When appliance starts it normally locks door first then runs pump to reset the level switch, if the pump does’nt run or is open circuit it would likely not go any further.
    If its going off early on in programme those are the first things to check, also if there was an earth fault on heater.
    Not sure if you can test the components with a multimeter, but thats what would be needed to be done before condemning the P.C.B

    #385465
    pupton
    Participant

    Re: Zanussi is bust but not giving me any clues

    I will get the meter out. Thanks for the advice.
    Not optimistic though. According to manual door open should give error E40 and failure to drain should give E20. Program never starts I don’t think I’m getting as far as even locking the door. there’s no error if I try to start with door open the manual suggests it should pick that up with E40.

    #385466
    Martin
    Participant

    Re: Zanussi is bust but not giving me any clues

    pupton wrote: Program never starts I don’t think I’m getting as far as even locking the door.

    As Seamy says, the first thing that should happen is that the door locks. Now you tell us the door doesn’t even lock so I suggest the door interlock might be a great place to start? 8)

    #385467
    pupton
    Participant

    Re: Zanussi is bust but not giving me any clues

    Found out how to get into the fault finding menu finally. Got an error code…E66 Apparently means Heater relay always open.

    Managed to free off the relay by giving it a thump.
    Not sure how long that will last but it’s working for now. 🙂

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