Zanussi Lindo300 will not spin

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  • June 25, 2019 at 1:50 pm #96055
    Scotgr
    Participant

    Hi there. I have a lindo300 and I did a washing earlier. When I went to empty it I noticed the washing was still very wet, so I put it on to spin again and again and it would not spin so I presumed the balance must be off so removed half of the load and tried again and still no luck. So I have now taken everything out and it still won’t spin.

    Its starts to spin upto around 800rpm then just stops as though the load is unbalanced. And it keeps going round in this circle until it decides its had enough and stops and ends the cycle. I spent 20 minutes earlier watching it do this to make sure I wasn’t imagining it. Any help or suggestions would be greatly appreciated.

    Thanks
    Scott

    June 25, 2019 at 9:04 pm #462216
    electrofix
    Moderator

    have you checked the filter recently ?

    Dave

    June 25, 2019 at 9:11 pm #462217
    Scotgr
    Participant

    To the best of my knowledge this machine has a self cleaning filter and you are unable to clean it as there is no access to it.

    June 25, 2019 at 9:14 pm #462218
    electrofix
    Moderator

    whats the model number and pnc number ( normally inside the door )

    Dave

    June 25, 2019 at 9:33 pm #462219
    Scotgr
    Participant

    Ok so:

    Mod ZWF01483WR Type FLP0944C1
    Prod No 914910304 02

    I am suspecting it’s the control board that has a fault.

    June 25, 2019 at 9:53 pm #462220
    Scotgr
    Participant

    It’s almost as though it always thinks it’s off balance and aborts and just keeps going round in a loop trying to rebalance the washing. Even though it’s empty.

    June 25, 2019 at 9:53 pm #462221
    electrofix
    Moderator

    well tend to agree that the control board may be at fault, to be more specific the software

    this is a service bulletin to lux service engineers and includes your Pnc number. so lux are aware of the fault

    you could approach them and see if it is something they are willing to update seeing as its an error on their part.

    sidekick is the official programme for updating software on lux group machines so can only be used by the official manufaturers agents

    Dave

    June 25, 2019 at 10:22 pm #462222
    Scotgr
    Participant

    Is this something I should just call zanussi service and ask if they can update the software? I would hope that they would do this free of charge as it is an error on their behalf. Thanks for your help Dave very much appreciated!

    June 27, 2019 at 11:17 pm #462223
    Scotgr
    Participant

    Phoned Electrolux and they are coming out FOC to update the software next week. I was expecting a fight but they had no issues at all! Thanks for the help!

    June 27, 2019 at 11:39 pm #462224
    electrofix
    Moderator

    bril, Result

    hope it sorts it

    Dave

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