Zanussi, powder stains

[Tubs]

Hi all,

Still waiting for Soap training to come my way 😥 . Got to go to Zanussi tomorrow leaving white residue on dark clothes. Any suggestions?

Steve

[Dave_Conway]

Re: Zanussi, powder stains

There’s a few articles on various staining/colouring problems here Steve:

http://www.ukwhitegoods.co.uk/modules.p … ies&cid=11

Hope this helps.

Dave.

[Tubs]

Re: Zanussi, powder stains

Thanks Dave :tup: perfect

Steve

[goosegreen]

Re: Zanussi, powder stains

Very strange!

Called out today to a valued customer with the same problem on a 3 year old Zan w/m. Did all the usual
checks. Draining , Jet system working amd not overfilling etc. He then showed me the detergent the Boss
uses, And it was ECOVER. Trying to be as diplomatic as possible, suggested that they try a
standard big box powder and let me know if the problem persists As I have sorted faults on the Neff
Cooker & Dishwasher plus the Zan condenser dryer it would be nice to be proved right on the w/m as well
Please keep posting on this one!

Goose

[leavemetogetonwithit]

Re: Zanussi, powder stains

Goosegreen,
As these good folks are concerned for our environment you could suggest “Eco-balls”. Even if they didn’t work, your customer would be happy that you shared her concern for the planet.
Mike.

[kwatt]

Re: Zanussi, powder stains

Ecoballs, methinks that the second syllable probably applies more than the first.

Detergent staining as described is generally caused by three things basically.

Overloading

Overdosing

Poor quality detergent

In that order.

Ecology has little or nothing to do with it, if the products are used correctly then they will perform correctly. And, for the record, I have used the Ecover product and they ain’t so great, the performance of them sucks. This means that people tend to either re-wash or toss out things that they really shouldn’t, hardly eco-friendly, although there’s the warm, fuzzy, “I’m doing my bit to save the ozone hole getting any bigger” feel good factor about buying an inferior performance but higher ticket product just because it’s “green”.

Go for the first option, it’s far more likely if you can get the customer to admit that they are overloading of course, which is usually difficult at best.

Powder staining is detailed here

There is also a chance that it is bleaching as well which is, of course, irreversable. This happens when the detergent does not disolve correctly and lies on the fabrics causing a bleaching effect.

It’s all about education. 😉

K.

[leavemetogetonwithit]

Re: Zanussi, powder stains

Overdosing is much more likely in households where cheap soap powder is used and they “don’t have time” to worry about the water pollution. Ecover has a dosing carton in with it.

Whether eco balls are just that I can’t say although I do have a friend who uses them and is satisfied with the results. She has sensitive skin.

Let’s face it, the way people wash once-worn stuff these days most of it would come up fine with no detergent at all.

Might be worth suggesting to customer pre-dissolving powder in a jug first with very hot water especially if they’re using low temp wash.
Mike.

[kwatt]

Re: Zanussi, powder stains

IME overdosing is a very common problem, as is under dosing. In fact, you’d probably struggle to find people that do actually dose correctly and that causes many of the problems that we see on an almost daily basis.

Eco balls and all the other claptrap I’ve yet seen are a marketing ploy to prey on people’s concience in so far as I can see. I’ve yet to see one perform correctly. As for sensitive skin, that’s a whole sprawling debate on its own, but again an argument grounded in half-truths and misconceptions.

Once worn stuff can be very dirty indeed. If you wear it next to the skin for example it picks up sweat, skin particles, bacteria and other detrious from the general body excretions as well as the atmosphere and is therefore considered to be “medium” soiled. Only clothing that does not come into contact with the skin can be considered as lightly soiled.

Pre-dissolving may be of use on a rubbish product that does not disove correctly, but it certainly will not do any good for a decent product, if anything it will actually reduce the effectivness of it.

Methinks you may want to attend the next detergent training event close to you Mike as there’s a lot to learn about this stuff. 😉

K.

[Tubs]

Re: Zanussi, powder stains

Hi all,

Well went to machine this morning, just as I thought, runs through fine. Customer using good quality detergent, overloading me thinks (buy the look on her face!) , but trying to get them to admit it, we’ve all been there.

Steve

[Alex]

Re: Zanussi, powder stains

Have any of you guys considered the detergent technology training?

Well worth it, and will take the mystery out of most of this subject. Take a look on the site for where & how the training is on offer, and if you express an interest maybe a seminar will come your way.

Alex

[Tubs]

Re: Zanussi, powder stains

Hi Alex

Yep, am hoping it will be down my way soon, have PMed Dave with my details.

Steve

[leavemetogetonwithit]

Re: Zanussi, powder stains

kwatt wrote:
Once worn stuff can be very dirty indeed. If you wear it next to the skin for example it picks up sweat, skin particles, bacteria and other detrious from the general body excretions as well as the atmosphere and is therefore considered to be “medium” soiled. Only clothing that does not come into contact with the skin can be considered as lightly soiled.

Methinks you may want to attend the next detergent training event close to you Mike as there’s a lot to learn about this stuff. 😉

K.

I think we have to find the right balance between cleaning ourselves and our clothes and washing away our skins or at least their oils. IMO most people have been so heavily influenced by big business trying to sell them more cleanliness so they can make more money, they’ve largely lost their ability to think for themselves. (As I’ve said before it’s easy for us to slag off the latest cheap washing machines but in reality they work about three times as hard as they did 30 years ago and cost a quarter of the price).

I’d be very intersted in the training, I’ll have a look at the page when I can drag myself away from the forum.
Mike.

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