I have had three of these to date which seem to be the ZWG1140M machines where the customer reports that the drum has stopped rotating.
A quick look underneath show that the plastic mounting posts have broken allowing the motor to drop onto the floor. Remedy is to replace the rear half tub and tub seal.
The machines are around two years old, anyone else seen this and more importantly do any of you know if a customer has had any success in getting the manufacturer to do anything about it as it seems to be a manufacturing issue