Zanussi Washer Dryer ZWD14791W not drying

[UKWG21]

Our Zanussi washer dryer ZWD14791W (Product No. 914604401 01) washes ok but is not drying clothes properly.

Drying cycle ends earlier than time set, leaving clothes warm but still damp, and during the drying cycle I’ve noticed the sound of water gurgling behind the detergent drawer.

Researching other posts on the forum here it seems most likely that the condenser is clogged with lint.

1) What is the best way to access the condenser on this model, please?

2) And does anyone know what AEG model number, if any, is just a rebadged version of this Zanussi model and shares similar internals (to help with researching faults)?

Thanks,

[andyjawa]

POWER OFF Lid off back panel remove. Check filter that it can be removed and it is clean. You can try the following dismantling the minimum as possible. I would first try as follows: looking from the front of the machine you want to remove the ventilator fan – rear r/h/side the thing with the little belt attached – with its motor attached ( so as 1 2 piece unit ) first so you will need a 7mm socket and an 8mm socket to remove its screws from the chassis, disconnect the 2 fan motor wires remove 7mm screw that holds fan assembly to heater box and using a screwdriver prise to two parts separate. You then might have the problem of room, to remove this fan unit, loosen and remove the 2 7mm screws that holds the heater box to the X piece of metal I MARK THE HOLES WITH A MARKER PEN – – if you have to remove the heater wires MARK THEY GO FIRST ( otherwise something will go bang and write the board off if you cock it up on reassemble ) also remove the 7mm screw that holds the heater box to the manifold ( near the front of the machine ) and prise the two separate parts apart. Move the whole heater box as much as you can under the rear of the soap box area this then allows you to get at the rubber hose`s 7mm hose clip under the fan, loosen and then remove the whole ventilator fan and its motor assembly.
Check for fluff in ventilator fan, Remove AS MUCH SOGGY FLUFF as is possible from the top of the white condenser unit. Shine torch to assist, use old type hooked coat hanger to flip out as much stuff as possible.
Open machines door. Turn off machines fill tap, disconnect inlet hose machine end and using that blast aload of water down into the condenser – the machine should fill and with luck clear the remaining lint. Do not over do this otherwise you`ll get wet feet!!!
Reassemble the machine, use washing up liquid ONLY on the 2 O rings DO NOT use on the fan to condenser hose – makes your life difficult when refitting. Make sure everything is refitted properly and that all wires have been refitted correctly.Switch the machine back on and set to pump the water away.
Set machine up on a rinse and let machine do its thing for a rinse or two then pump out. Then check filter again.

[andyjawa]

Should read: “MARK WHERE THEY GO FIRST” and not “MARK THEY GO FIRST”

[andyjawa]

Question 2: no idea what the AEG version is

[UKWG21]

Thanks for your help, Andyjawa. Much appreciated.

[Author]

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