Zanussi Washer DryerZ716WT83. Heating problem

[Taff543489]

The customer reported no drying on the dry cycle. On function test when a drying cycle is selected the program starts water is injected and the pump runs. The fan then rotates and the heater receives a supply for around 15 seconds the it switches off. No error code is displayed. The drying element has good resistance and as the heater receives a supply that circuit would appear serviceable. Is there a sensor that would switch the heater on and off? Any ideas would be appreciated. This machine is three years old but only been in use for the past two weeks. The Zanussi agent came to repair at the machine, looked at and did a runner!!! Didn’t even take the lid off.

[electrofix]

have you put it into service mode and looked for hidden codes ?

Dave

[Taff543489]

Thanks for your reply Dave. How is the service mode entered?

[electrofix]

let me have your email will send you some tech

Dave

[Taff543489]

Thanks Dave. My email address is keith@hillcrestservices.co.uk

[electrofix]

sorted

Dave

[HotDog]

Could I have the service mode information please Dave

[electrofix]

no probs but need email add

is it for the same machine if no let me have full PNC

Dave

[Author]

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