Zanussi ZWD 12270S

[allan73]

Customer complaining programme aborts aprox halfway through,time displayed reverts to beginning of programme and start button flashing.
If anyone can help me access diognostics on this i would be very happy 🙂

[allan73]

Re: Zanussi ZWD 12270S

I would be gratefull if any one can help me out on this or can i find the info on Mediater ?

[Martin]

Re: Zanussi ZWD 12270S

Let me have your email address and I can send you info.

[allan73]

Re: Zanussi ZWD 12270S

Did you get my PM Martin ?

[Martin]

Re: Zanussi ZWD 12270S

Yes, sorted!:tup:

[allan73]

Re: Zanussi ZWD 12270S

Thanks again Martin 😉

[allan73]

Re: Zanussi ZWD 12270S

been to this beast and entered into diognostics which threw up E72 code for dryer NTC however dryer element very low insulation (less than 2 megg). Ive read on the forums that these are a problem on these wd’s.
Customer fell out with m/c she gained it when she moved into the new build and never uses the dryer,wants a bosh washer only. I was wondering how to access the element though looks like a pig to change ? 😡

[Martin]

Re: Zanussi ZWD 12270S

allan73 wrote:I was wondering how to access the element though looks like a pig to change ? 😡

Remove the screw at the front of the heater box and the 2 screws holding it to the crossbar. Then the screw holding it to the fan housing and the screws holding the fan housing to the cabinet and crossbar. Remove terminals (noting their positions) and unscrew element from casing.

Simples!!!!!!

[allan73]

Re: Zanussi ZWD 12270S

Once again thanks Martin ! Unfortunately customer is adament she wants a new washer, she seems to resent having the dryer fixed as she never uses that part. It’s a shame because it’s a tidy m/c. :rolls:

[leavemetogetonwithit]

Re: Zanussi ZWD 12270S

Why not just safely disconnect the dryer element, tying up the terminals out of the way? Then the machine can be used perfectly well as a washer only.
Always remembering that customer’s always right of course.:wink: Guess she will have her reasons. :rolls:
Mike.

[allan73]

Re: Zanussi ZWD 12270S

That did cross my mind Mike but i wasn’t 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure it would work and the lady who informed me she works in the courts, and mentioned the abundence of health & safety cases they see these days didn’t seem to keen on the idea ! 😯

[SteveATY]

The machine will work fine on the wash cycle with all 4 heater terminals disconnected. You can tie the 4 leads safely out of the way so that it can be repaired later if the customer decides that they want the dryer working (they sometimes do come October!)

Steve.

[Author]

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