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Hi all, I called an engineer out a couple of weeks ago because when I switched on a program, the drum turned about three times then I got the finished noise (two bangs) and it stopped. Of course when he came it worked perfectly well, costing me a callout fee. Since then it’s been very temperamental. I did manage a quick wash this morning but when it stopped I didn’t get the beeps, it just went back to 30mins on the display. I couldn’t get it to fast spin afterwards.
At the moment the program times come up, the start/pause flashes but non of the programs will start at all…I’m not getting the ‘knock’ that I use to get to start it…there’s no error messages.
I know it’s had it but any ideas what the problem is and if it’s worth repairing …. it’s 6 years old but only gets used about once a fortnight.
Thanks FayRe: Zanussi ZWD1427OW washer/dryer
Did the engineer check the pump? Did he check the heating elements? All of which can cause these common error problems.
Re: Zanussi ZWD1427OW washer/dryer
Thankyou for replying. He didn’t check anything Martin, he was in the house about 5 mins. I was so shocked that the program started, I thought I must be going senile. Can the pump work intermittently before it finally goes because I managed a wash this morning? I’ll try it again in the morning I might just be lucky, I’ll try it on a hotter wash to see if the heater works.
Re: Zanussi ZWD1427OW washer/dryer
Bramley wrote:I’ll try it on a hotter wash to see if the heater works.
We’re talking a faulty DRYER heater here that will affect the machine from the start even if you haven’t set a dryer cycle. At least checking the machine with an insulation tester is a fundamental procedure for an engineers visit. It can also be performed within the 5 mins the guy was in your house anyway and would have immediately shown a fault with your machine.Re: Zanussi ZWD1427OW washer/dryer
Thanks CC1 and Martin for you help. That makes sense as the dryer has only been used about a dozen times and hasn’t been used at all in the last five years. Tried again today but it started then stopped within a couple of seconds. Thanks again both for the information I’ll get the engineer back out now that it has completely conked …. I suppose it’s like everything else …. use it or lose it!!…. have to do more washing in the future.
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