Zanussi ZWF1437 Error code 31, update

[thebuffnaaz]

Update – working now, see last thread below.

Hi

I hope I can get some expert advice.

Zanussi-Electrolux ZWF1437, lights are on but no response.

Error code is E31. Three beeps emitted. 😕

Thanks in advance.

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Anyone?

Perhaps my post was too brief – didn’t want to waste anybody’s time by being too wordy!

Bit more background – came back after some time away to cold damp house. Put washing in, worked but did not drain. Drained manually and there was some debris in filter. All clean but no response from machine apart from blinking lights at me. Pressed start and skip buttons together (trial and error – did not know this was the way to do it) and got E31 followed by three beeps.

I’m just a lass trying to do a DIY. Please help.

(Have already removed hoses to pressure switches – why are there two? – and blown)

[Seamy]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Hi Lass 😆
Check that the drain hose from w’machine is not stuffed down the drain pipe it goes into.
Sometimes if theres not an air gap there, they syphon out water as they fill.
E31 = level of water not not detected by pressure sw’.
If theres another fault with p.c.b it may need an engineer

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Thanks very much for the reply.

I pulled out the pipe (it was a bit tight) so it’s in freely. Is that you meant?

Not made a difference though. Another post suggested blowing into the hose from pressure switch (not sure which one though so I did both) and that I should hear water bubbling. Heard nothing!

Which pressure switch is which? There is a black one (is this anologic pressure switch?) and a circular white one.

Should I attempt replacing? Only had the machine 2.5 years.

Another thing I think I should mention. The machine is in cellar and it got very damp in there after hose in front garden broke. Machine didn’t actually get wet (it is on a raised platform) but I wonder if this could have affected it?

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

An update:

Tried to work it again after letting it rest for two days. Started working (as opposed to just blinking lights), drum went round and water went in.
But clothes are soaking wet.
Manually drained and now back to square one! Lights but no action. 🙁

[Seamy]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Water not draining properly by the sounds of it, again check drain pump & filter, even drain hose & sump hose (where water comes from tub to pump) for blockages. When you start programme pump should run, or try on drain only setting, if you don’t here it then theres a problem with pump.

Are you sure its E31 & not E21 fault?

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Thanks for the reply.

Yes, definitely e31 on dash. Machine won’t do anything again (as previous). Put on side and got the pump out (tried to get whole filter housing out too but very awkward nut holding it). Nothing causing obstruction. Haven’t looked at hoses but did give them a squeeze.
Blew into both pressure hoses again.

I can’t understand why it worked the other day after two days of rest and now back to square one?

Thanks again for taking time to reply. Further help would be much appreciated.

[gandh1]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

on an off-note, is this your ebay/clearance buy?

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, lights but no response?

Not from Ebay no. Not one I asked about back in 2007. That one got away!

[thebuffnaaz]

Re: Zanussi ZWF1437 won’t drain

Hi

I let my machine dry out for a week with no interference from me!

Tried again today after drying the the pcb manually with cloth. Wasn’t wet anyway but plastic cover was damp.

Tried the machine and jumped when it came to life. Didn’t get too excited though; tried the drain cycle and that worked too. Could hear water draining.

So I tentatively put a wash in. It ran for awhile (difficult to say because machine is in cellar). Now it’s stopped again and display shows time of a new cycle.

The clothes haven’t rinsed I guess because it failed to drain? :con:

Help would be much appreciated especially cos I have a potty-training young -un who is having a few lapses!

Does the high water pressure make a difference? Did the machine take in too much water which is why it failed to drain on a proper wash (despite draining the first time when only a small amount of water was in it)?

[thebuffnaaz]

Re: Zanussi ZWF1437 Error code 31, UPDATE-Thanks

Thanks to all those who took the time to help.

Just an update that the machine is now working after I replaced the analogic pressure switch. (Purchased from UKwhitegoods – one good turn deserves another!)

The pressure switch arrived from bonny Scotland in three days despite the snow. (Although I’m a bit worried the switch looks quite different to my old one and is smaller, still shouldn’t complain if it works.)

Was very impressed with the quick despatch.

Thanks again.

[A1TEC]

Re: Zanussi ZWF1437 Error code 31, update

Good to hear a happy ending. 🙂

John.

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