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Re: Samsung RS21DCNS (Yes you have guessed it: Freezer fine
As I said in my first post – I am really impressed by the help you guys give.
Thanks for the clarifications – much appreciated.
I have used repairs@ and I am waiting for a call…..
mattRe: Samsung RS21DCNS (Yes you have guessed it: Freezer fine
Thanks Bryan
r600a wrote:The problem you have will require the evaperator cover to be changed,this problem does not happen to all samsung fridge freezers at 2 – 2 1/2 yrs.
From what I read, I thought that this was caused by too small a drain hole in the the cover which is changed in the new cover. This sounds to me like a “recognised fault” or the cover would still be the same.
I stumbled across this forum by googling for the product code and the majority of the sites I found (other than the straight price comparision sites) had this listed.
r600a wrote:Samsung do give a 2 yr warranty which is far greater than the majority of manufacturers who still give 12 months.
Yes – but you need to fill in the card. I tend to not bother with these because strickly speaking if the manufacturer is willing to warrant the device will be ok for this long and the device fails, I have a resonable claim under the Sale of Goods act that the device failed within the reasonable lifetime of the device. However in this case we did fill it in (the wife saw the ‘Prize Draw’) but it happened outside of the two years. 😕
To be honest this is one of the best fridges we have ever had – fruit and veg seem to last weeks in it.
matt
Re: Samsung RS21DCNS (Yes you have guessed it: Freezer fine
Thanks Kevin
kheath wrote:Hi, sorry you can’t turn the unit off to defrost the fridge, both fridge and freezer will defrost.
I guessed that was the case but I was working on the assumption that if the door was left shut the freezer may have stayed cold enough not to spoil the food
kheath wrote:
Try the repairs@ section or post up the 1st part of your postcode to see if there’s an engineer who can assist you.SO31
cheers
Matt
