[andymac65]

Re: Neff, Bosch and Seimens appliances

I’ll start at the beginning:

I had done some extensive research into my choice of ovens and induction hobs in February and early March but as I would be away on business from mid March to the beginning of April I didn’t want to purchase before then as the warranty would be wasted for a month and a half as my kitchen installation date was set at the beginning of May. I knew that I had about three weeks to buy, ample time I thought.

The double oven was a Bosch HBM13B151B. I cannot find anything about this oven or replacement as at the date of writing this it is not on the Bosch website. Presumably John Lewis are Bosch retailers? They were unable to sell me this double oven when I inquired the beginning of April as they said it was being replaced but with no further information available on a replacement style or delivery date.

The induction hob was a Neff T51D53X2. Same again from all the retailers I went to and this includes high street stores like Currys and John Lewis etc. I did find out that the replacement was T56FD50 and an alternative T56FT60OXO but this model was very expensive. Again, these new models were not available with a delivery date.

Don’t agree with you on the ‘dumping’ I’m afraid. The prices will be cheaper but if the product is good it will still sell, just not at the high profit margin that the replacement will do.

Hotpoint and Indesit aren’t exactly market leaders in reliability are they? That’s why the older products are marked down, just to get rid of them. It’s all about how good the product is or perceived that will sell it, as well as good marketing.

At the end of the day, if someone cannot get a product they want when they want they will go elsewhere, just like I did.

I remember a few years ago I bought a Ford Focus. Good write ups and perceived as a reliable car. Not mine unfortunately. It was tinny, uncomfortable and although the engine was good, the dual mass flywheel disintegrated after 35,000 miles and now out of warranty costing me over £1500 to replace including clutch and starter motor. I won’t be buying another Ford, that’s for sure.

So ends my journey. I hope you understand the position I was in at the time with installation date impending and under pressure to purchase. Four months of winding down stock at a time when many people are having their kitchens refurbished is poor judgement in my opinion.

[andymac65]

Re: Neff, Bosch and Seimens appliances

Erm……….sorry Don, it doesn’t work that way. Coming into ‘effect’ doesn’t mean that the goods are readily available. What it means is that the replacement items are possibly on the website. No delivery dates are forthcoming hence impossible to plan ahead. Even now I still cannot get a delivery date and my kitchen is being installed next week!
As I said before, BSH greed has replaced customer satisfaction. Older products always get sold anyway regardless of newer replacements. Most replacements are almost always more expensive than their predecessors even though some of the changes are just cosmetic.
As for being made in Germany, not so sure about that. Appliances are nowadays made in the country that has the lowest manufacturing costs.
Am still amazed at how many months it takes for a changeover. Other makes don’t seem to do it.

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