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Re: Samsung RS21WCSV Side by side. Fridge warm, freezer fine
The Comet engineer turned up this morning. He ended up replacing the evaporator cover (as suspected by Bryan) and one of the sensors that he said seem to be OK on the meter but he has seen fail before when powered.
So hopefully now my Samsung is fixed. The water dispenser tank still needs to unfreeze to get that back on stream again.
Very informative website, thanks for all contributions from knowledgable engineers.
Re: Samsung RS21WCSV Side by side. Fridge warm, freezer fine
Bryan,
Thanks very much for that – I wil leave it alone.
I did put it in its diagnostic mode and the right hand digit of the fridge temp display has its bottom most segment lit. Is this error code fairly generic, ie “something is wrong with the fridge defrost cycle” or is it more specific and point to a particular component failure ? Again it is good to have knowledge so I can avoid any BS from the engineer.
Many thanks for being so helpful and informative Bryan
Andrew
Re: Samsung RS21WCSV Side by side. Fridge warm, freezer fine
Hi Bryan,
You are probably responding to AndyT as I kinda highjacked his thread. I do consider myself to be a competent engineer but I think in my case since it is still under warranty I better not mess with it in case I somehow invalid the warranty.
Perhaps you could advise whether I should defrost mine before the engineer visit or just leave it alone.
I have since read loads of posts on this site re the RS21 and I do seem to have the classic defrost problem. It sounds like it could be the defrost heater or water ingress into a panel. It’s good to be clued up about the possible faults so the engineer cant fob me off with “just defrost the fridge and it will be fine ….”. I havent tried pressing the two top buttons to see if a fault code has been recorded.
Andrew
Re: Samsung RS21WCSV Side by side. Fridge warm, freezer fine
I have exactly the same problem.
In my case though, before the fridge went the fridge fan became noisy. It sounded like the fan blade edges were catching on something (ice ?). If the fridge door was opened whilst the fan was running then I could hear the fan grinding to a halt.
My fridge temp is also going up and down. It seems to slowly climb to 12degC and then the next time I look it shows 3degC (which is what it is set to). Then if I open the fridge door it very quickly jumps to 8degC.
I have called out an engineer (fortunately mine is still in warranty) but he doesnt come till next Thursday (10th Aug). Should I turn off the entire fridge freezer to completly defrost it prior to his visit or should I just leave it so he can more easily diagnose the problem. The freezer section seems perfectly normal.
Oh and at the same time the water dispenser has stopped working too but ice dspensing is normal. I also dont remember the deodourising light being on all the time
Thanks
Andrew
