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Absolutely correct. One delicate wine glass already broken whilst drying, clearly through my carelessness.
The module arrived yesterday and, unfortunately, it’s different from mine. Similar overall dimensions, but different electrical connections, maybe built for another wiring harness.
I remain impressed by Bosch, won’t hold this against them. They are still trying to work it out but in sympathy for the difficult circumstances we all are in, I have offered to lay it to rest until the crisis has eased. I’m happy for them to accept that offer, if they want.
Other half and I are even getting used to washing up manually. We managed to buy a drying rack from Amazon and have even worked out a strategy for establishing who’s turn it is. The strategy we have adopted is of course, that it is always my turn.
In my case the spur faceplate has both switch and fuse. The flex outlet underneath is unfused, but I take your point, it could be fused if needed. Not very convenient if the fuse ever needs to be inspected, though?
There’s actually a fairly random and chaotic scattering of switched/fused spurs around the kitchen, for dishwasher, water softener, washing m/c & fridge. The others are terminated at unswitched socket outlets underneath which I quite like as a setup, but I’m guessing the dishwasher was made an exception owing to lack of clearance.
That’s definitely neater, but no fuses in that example… it presumably depends on the power cords’ 13A plugs being left intact?
I’ll leave it as is, then. I think space is quite tight, and existing flex outlet is more compact.
My only criticism has been that when I said the switched/fused spur was ‘labelled’… it’s only labelled because I labelled it myself with a dymo printer. Original builders had left its purpose down to guesswork.
A quick update on this.
I got a response back from Bosch. Not too concerned about any safety hazard, but highly sympathetic to my dilemma. A dishwasher not qualifying as ‘essential and so no engineer visit, and yet photographic evidence of the part required. Without going into too much detail, I have a new module in the post at a very reasonable cost!
Really, really impressed by Bosch, I think they’ve won themselves my future loyalty!
One further question arises… when originally installed the machine has had its mains plug chopped off and is hard-wired into a flex outlet, fed from a labelled switched & fused spur above the worktop. Electrically, I am fine with that. But I wonder if a 13A socket might be more convenient, for future access. I’d need to measure the gap to see if there’s room at the back to convert the flex outlet to a plug & socket but if there is, would it be worth the effort? Opinions welcomed.
Indeed that might be the problem, that they’d want to inspect it. I’ve sent photos of the melted bits which are pretty clear, but I’d understand if they also wanted to see general condition of machine, to make sure it’s not too beat up and abused. I’m guessing though, even if they were to offer me a discounted repair by their own guy, it might still be cheaper for parts alone to do it myself?
I know there’s a chance I might break something else in the process but it really does look quite straightforwards, just reconnect the half dozen or so connectors, and push the module into place. The connectors all came off easily once I released their locking tabs, so I’m hoping they’ll go back on easily too and will make good contact. I dabble a bit in electronics as a hobby and have some switch cleaner/lubricant sprays, don’t know it’d be a good idea to use a squirt on these connectors?
I’ve already contacted Bosch with photos of the damage, pointing out they may want to consider the safety implications, and also suggesting a contribution to costs. Awaiting answers.
But regardless of what they say in response, under the circumstances of Covid-19, I can’t really complain if they take a while to say it. I’d hope that the decision makers are probably still working, even if working from home, so I’ll give them a couple of days.
It’s about 5 years old but If i can fix for parts only, sub £200 and within a few days for parts to arrive, I’ll probably take that option.
A new machine might make more sense but we’d want to go out and look them first, which would mean waiting a few weeks at least.
At least we’ve two full bottles of fairy liquid in stock.
I’m trying not to form a strong opinion of the machine as I’ve no experience upon which to base an opinion. I’m a bit alarmed though as our kitchen has a suspended chipboard floor, I don’t like the thought of a smouldering plug in close proximity.
Usually these days, when something needs fixed, I just pay somebody else to fix it. But we’ve been trying hard to adhere to the ‘stay at home’ and ‘no visitors’ messages, and a professional repairer would have been a visitor.
Apologies is that seems unsympathetic to professional engineers who might be grateful for the work, I know it might. Hope all are getting by, in terms of finances as well as health.
Mihangel wrote: There’s no recall, this is nearly always caused by the cable not being fully inserted when originally installed and can take a long time to actually burn out
Not sure I go for that, the connector seemed fully seated before I removed it, it was quite hard to remove given the burnt plastic.
Moreover, the melted areas on the tips of male plug and female match exactly, suggesting they were in contact, hence fully seated.
See here for example recalls..
Over the past two years, BSH Home Appliances, which announced the recall with the Consumer Product Safety Commission, has received five reports of the power cords overheating and causing fires that resulted in property damage.
US & Canada only though. That might be justifiable – with their lower mains voltage, higher currents flow, which might result in poor connectors overheating more easily.
But the problem could also be whisker growth within the connectors, in which case our 230V would maybe present a bigger hazard by arcing more readily?
I’ll be interested to discuss with Bosch, now awaiting response.
electrofix wrote:you looking at just under £150 worth of parts
new programmed power board 750152 £133.13
mains power cable 12005926 £14.22there was a recall for a power cord problem on Bosch dishwashers but it only seems to be USA. but it might be worth checking
Dave
Many thanks, Dave, our posts crossed. You confirmed what I thought.
I’ll drop an email to Bosch, re possibility of mains cable recall.
– Bill
OK, Got the module out with the help of a Youtube video. It was in German (I think) but I was able to follow the plot, showed me where to apply a tiny bit of force.
So, the mains connector is soldered to the PCB and is most certainly a deceased component, charred and holed, even though it still seems to work. I could maybe buy a new connector and solder it on, but reluctant to do so – there’s a lot of amps there and I’d want to keep an eye on it for a few weeks to make sure it’s cool, yet that’s not exactly convenient once the machine is back in service.
I’m guessing the usual, and safer, fix here is simply a new control module?
