[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

I have ordered an ISE10 for delivery on Tuesday. I will report back to this forum (and elsewhere) with how well I get on with it, and try to do a proper review.

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

Thanks kwatt. I can’t quite imagine how putting the laundry basket on the door would make it easier – wouldn’t the basket stop you from getting inside the drum easily to pull the washing out, and wouldn’t you have to stoop over the basket?

Is it possible to have the door removed if required? Is there a blanking plate to make it look right in that case?

Finally, I’ve just noticed the price, already higher than anything else on my list (including Miele’s) is actually £50 greater than I thought due to the delivery and installation charge. Is there anyone that can deliver to S66 2SN (M18 Junc 1 between Rotherham and Maltby) without charging £50, or any way to avoid paying this?

… as you can tell, I’m pretty close to being happy to buy now! Just need to finally weigh things up.

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

Many thanks everyone. I’m reasonably convinced now, though would still appreciate anyone else telling me about how good they have found the washing and rinsing results to be.

One more thing has come to mind. How easy is it to get washing out – Which have suggested that the pull down door gets in the way, making it difficult to reach in and remove washing. I also expect that it would be quite difficult to get the washing into a washing basket because of the pull down door?

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

Thanks. That helps a lot.

I’ve had a look over many reviews I had previously read on the internet, and it seems that prior to 2007 Asko did have bad reliability problems, coupled with poor customer service. I have failed so far to find any negative comments for Asko machines bought since 2007. Coupled with the experiences so far on this website regarding the ISE10 and the 10 year insurance backed guarantee, added to lower cost repairs it does seem to bode well when comparing Miele and ISE10.

My family do suffer from skin problems and sensitivity – hence the concern about rinsing. So if anyone can let me have their opinions (and ideally some objective evidence) about rinsing quality that woud help.

I’d also like opinons on wash quality for 40degC delicates / mixed and 40degC cottons.

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

kwatt wrote:
a pump is about the £35-40 mark, which is cheap for a Hanning pump.
K.

Any other examples? How does the rough cost of these compare with Miele (ignoring labour, I know what they charge)?

kwatt wrote:
Rinse can be altered from the default three rinses to five easily.
K.

How have people found the rinsing ability – and was this on the three or five rinses setting?

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

Been reading through other threads in this forum. I’ve seen one or two other people asking about the cost of parts for repairs. Answer has been that no spares are needed yet and there have been few repairs so prices haven’t been set yet.

That’s fine, but with 100’s of ISE10s sold, and 5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} failure rate quoted in one thread, clearly there have been repairs, and someone must know the cost price of the parts used in those repairs. In addition, it must be possible to quote roughly how long each of the repairs have taken, and given the most likely labour charge at today’s prices, the likely labour charge. Yes, there might be some mark up, and the value of that hasn’t been yet set, but at least the “cost price” of parts and labour should be available.

I really could do with some information on they types of repairs and “cost prices” so I can figure out if the ISE10 is a good bet for long term total cost of ownership in comparison to other brands.

What is the failure rate so far

1) On intial install?
2) In total for machines sold so far over the last 2 years?

Sorry for so many posts, I’m reading everything I can find, so am adding to this thread as I clarify my understanding. I think I’ve done for now, just need some responses!

Sorry for asking so many questions. If just a few of them are answered with some facts, figures and advice, it will enable me to make a decision, and hopefully confidently buy an ISE10. I am beginning to think that the bad reviews (on similar machines) I have seen on the internet, and even on Which Report are probably not representative of the ISE10, but I’m still uncertain.

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

I’ve seen a lot of positive comments on this website about ISE10, but that is at odds with the information from Which and reviews of similar machines elsewhere. I’m hoping that people can find a way to reassure me.

Are there any hard facts about total repair rates and what repairs carried out so far would have cost if people had been charged for them?

Has anyone noticed problems with noise with this machiine, or any severe issues so far?

Has anyone had any issues with washing performance or rinsing performance?

I’m looking for positives as well as (perhaps very few) negatives.

[apwood]

Re: ISE10, rinsing, quality, reliability and cost of repairs

Thanks.

What people might be able to say is on average what type of repairs might be needed during the life of a machine given experience of similar machines, and what these type of repairs would cost at today’s prices. This wouild have to assume a washing machine being looked after properly as described in the instructions or as per advice on this website.

[Author]

Posts