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Re: Miele or Liebherr?
Hello
It turns out I couldn’t get the Miele anywhere because it was in final testing at Miele and not yet released. Yes, it is in the catalogue and on the website and I can get a white one but I can’t get the stainless model. I phoned lots of companies about this model and none had it in stock. I found one and placed the order and they phoned the next day and said they couldn’t get the unit. It turns out they count stock as what Miele has at the warehouse and they just order from there! A dubious practice.
After some discussion, they offered me the Liebherr unit at the same price which I accepted. So, in the end I bought the unit you recommended and it was delivered yesterday. Its a very sturdy unit and makes my old unit blush because it’s so ugly by comparison. 😳
Thanks very much for the advice. I am very happy. 😀
Jon-Kristian Cannon
Re: Miele or Liebherr?
Thank you for replying so promptly.
I take on board your comments and recommendations. However, life is not that simple. I have not been able to find a Liebherr in the channel at a reasonable price, and those I have found only do doorstep delivery which for health reasons is unacceptable, I use a wheelchair. To get a unit direct from Liebherr takes 7-10 working days if in stock and though they will try to get the unit to me before Christmas they can’t guarantee it.
In addition my two contacts thus far with the Liebherr appiontee in the UK have been less than satisfactory. Also the reviews on the web seem to indicate that it’s the Liebherr appiontee in the country, this applies to all countries, that let it down.
However, I can get the Miele unit from the channel at a good price and quick delivery as companies seem to hold more Miele stock.
Also, Miele have made massive investments in the UK, with a showroom near Oxford and one opening in London this month. This reassures me that Miele are commited to growing their brand.
I understand from my research that the Liebherr unit may be technically superior but I have chosed not to buy one. In the end I want to deal with a customer facing, systemised business that has a world wide reputation for producing quality domestic goods. Meile have acted professionally so far in all aspects of my dealings with them and it is this that I am buying along with the fridge freezer. I feel that if I do have any issues with the unit they will be dealt with promptly and professionally. It is for this reason I have chosen the Miele. In my situation it is not acceptable for me to be fighting with an appiontee who is protecting their profits over the protection of a brand they have no real long term interest in protecting.
Thank you very much your help and a great resource. 😀
