Forum Replies Created
-
Posts
-
Re: Miele – not as good as everyone says.
Not yet, but a new machine is arriving this week.
adamhornsby – I find the extent of your brand loyalty curious – you seem to be complaining that I am unhappy with the way Miele have treated me – obviously it must be my fault. How can anyone feel so strongly about any brand? I can say that I think they’re customer service is crap because that is my experience. If you have better experience then bully for you. I will base my opinions on my experience not on someone elses. Is that not the objective thing to do?
As for testing their products – be nice if they’d tested this one. Seriously I expect a little more from a brand with such a reputation to protect. If they provide a model that is faulty I expect them to fall over themselves trying to keep me satisfied instead of me having to badger them to get anywhere (still awaiting a reply to my letter by the way).
As for a wiring problem, I’d be surprised as we’ve not had any such problems in the 10 years we’d lived here and we’ve had an electrician check things. We’ll find out when my new machine arrives I guess.
